863 San Pablo Ave, Albany, CA 94706
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I spent a whole day driving around visiting futon shops. I was tired and ready to go with anything that look worthwhile. I looked forward to visiting Futon Express because I had read two good reviews on it. I got there after lunch hour but it was temporarily closed. "Back in 20 minutes" the sign read. Ugh. All that driving, and for what? Well, thank goodness there was another futon shop just a couple blocks down (Noshi Fine Natural Bedding), so I visited that place. Too expensive for my budget.
15 minutes or so had passed, so I thought I would check out Futon Express again. Still closed. Sigh. Well, there was a mattress shop close by too, I checked that out. Nothing much there.
I returned to the Futon Express (it's been over half an hour since I first visited), but still, "Back in 20 minutes". I called 2 times. No answer. I was sorely disappointed. This was express? No, this was unprofessional. I never returned because I found a futon shop in Alameda that was OPEN and I purchased 2 futons from them.
I know this is not a completely accurate review of Futon Express because I didn't get to personally deal with the owners, but then, if they had respectfully lived up to their own timing schedule I could have given them a better review.