Alachua Farm & Lumber
14101 NW 145th Ave, Alachua, FL 32615
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Bought a new crossbow for my husband for Christmas 2016. Attempted to return it because I needed a procedure done (I am disabled). Was told by Terry there was a $100 restocking fee ! Will be boycotting Alachua Farm and Lumber ! Do not go there, they are a bunch of crooks ! Even Walmart,Pickett,s and Mcduffie,s take item,s back !
I wish I could give zero stars. They were good back in the earls 200s, but since trying to expand their store have gone down hill. They keep the same incompetant staff (repair guy, keith, is a great example of a bad employee that never goes away) and my wife has been catcalled by him numerous times. Their horrible employees coupled with absolutely outrageously high prices mean Lowes is my new place to go.
Absolutely Horrible. Horrible prices on lumber, and don't even THINK of renting. I don't know what was wrong with the rental guy, Keith, but he has absolutely NO clue what he is doing. He refused to show us how to start the auger, and called us idiots when he thought we couldn't hear.
Great customer sevice is what makes this business A+! Thier prices are sometimes a little higher then the bigger companies but their services far surpasses the bigger companies. When you consider gas price to drive to the city it's well worth it to shop at Alachua Farm & Lumber. They have some items you can't find anywhere else and in my oppinion you can't put a price on personal, knowledgeable , and smiling face service. : )