What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
This is the worst auto repair place I have taken my vehicle in my thirty yrs of driving. Took a wk or more to have the car repaired. Kept getting the run around and calls not returned half the time. Quoted me $935 for the repair. Once the repair was completed, they told me over phone it was going to be $1227.00, stating I had authorized some other parts for the vehicle, which I never would have done given the high cost of already repairing the vehicle. After I denied authorizing the parts, they adjusted my bill down to $980 but it was still $45 more for the repair than the original quote. The issue I brought the vehicle in for is now experiencing the same problem I had that they were supposed to repair. Other repairs they performed *appear* to be done correctly, as far as I can tell. I usually take our vehicles to our repair shop which I have been using for over 20 yrs and trust, but given the fact the vehicle would not have made it the 30+ miles up there, I didn't want to pay the towing charges. Now, given the high cost of having the vehicle repaired at Alabaster Auto along with the fact that I've essentially wasted almost a thousand dollars for repairs which were not completely properly, I would have fared better having the vehicle towed the thirty miles to my normal repair shop. DO NOT use these people. I don't know how well they do with general maintenance, such as oil changes, brakes, etc but given how poorly my repairs were done, I have my doubts as to whether they could even perform general tasks. Save yourself a lot of trouble and $ avoid these people at all costs. You will regret it if you take your vehicle there. I have read many other negative comments online from people who mentioned that Alabaster Auto did not do their repair properly or repaired items on their vehicle which were not even what needed to be repaired when their vehicles were brought in to them. Unfortunately, I did not find this information until AFTER the repairs were being performed.
They explain, very professional, but not accountable for any mistakes. I have 4 kids and wife, the expense was necessary..they had to replace spark plugs, explained that if removed, Its a possibility some will break off...well 1 got stuck in the engine.....it requires taking everything out and restructure how it was before...with no mistakes...so it took 2-3 weeks to get it done...after 3100$ mechanic informed us #1 he drove the car 65 miles testing the truck..no gas reimbursement (not considering our financial needs)....#2.that our sensor light was not working, (but we never had an issue with it),they didn't charge us for replacing it, but now it ironically reads an alternator light. #3 The mechanic simply said, i don't know why it came on, but it needs to be replaced. Although, your safe to drive it home. #4. 2 weeks later, a great amount of smoke begins to shoot out exhaust...that very day, I took it to another auto place to get it assessed. (my red flags were to much).The other repair shop did not go into detail, but towed it back to alabaster, free of charge told them the issue and Alabaster Auto's said "we'll give them a call". #5 2 days later, I called them...ask "what is the problem?" they replied: The fluid injectors ironically messed up within 2 weeks, causing oil to spill onto the motor, "washing it out"...not only did they tell me an alternator was needed, but now I have to buy a new motor. Their excuse was....this is all a coincidences. they don't know why these thing are happening to my ford expedition that is under 120,000 miles. I called the other auto store to come and get it...I'll pay them what is necessary, but I am not spending another dime at alabaster Auto's. We are taking legal action against them immediately after proof of fault. I can't except "it's all a coincidence".
I love NTB in Alabaster. They have always taken care with my car and given me a fair price for excellent quality work.
We were heading south on I-65 heading to Florida when a tire-pressure light came on for the third time on our family trip. We tried calling a few tire stores in the area (one told us it would be a 35 minute wait just to be seen). Edgar at Colin's Tire Shop said he would check out our issue as soon as we pulled up. Instead of a major delay on our road trip, Edgar gave us a thorough inspection, explained what the issue was, increased our tire pressure and had us on the road in just a matter of minutes. We tried to give him something for his time but he refused. Although my newly-married son and daughter-in-law in Birmingham have tire-stores nearer to them, I plan to send them to Colin's Tire Shop when they need new tires. This is where I'd go for tires if I lived in the area.
Terrible experience! Was referred to them by my friend's boyfriend. We bought two back tires for our car which were fine, came back for the matching front two and were told they were new. Last night discovered a flat and had to make arrangements with our work to come in late because we had to get the tire fixed this morning. My boyfriend took it back to where we bought it and the dude never showed up (we called the night prior. He knew we had caught him in his little scam). My boyfriend took the tire somewhere else to get the leak fixed and found that they were used tires with a plug in it! I would not advise going here unless you wanna throw away your money to a dishonest crook.
Excellent and reliable service. They were able to repair my diesel truck, even when the dealer was telling me that they couldn't fix it. Very satisfied customer :D
Gracias: por arreglar mi auto Hyundai Accent 2000 quedo como nuevo el plebema que tenía quedó resuelto recomiendo grandemente Romeo's astas pronto
DO NOT BUY HERE!!!I went to get a used tire. The owner told me $50. I thought about it and decided not to do it, because I only need the tire for two weeks. As I was leaving, his employee chased after me. I told him there was another place I could get it for $35. He said that he had a $35 tire. I said ok, and he put it on. He asked for the $35 when he was done and a tip. I thought "sure, why not" and gave him $40. I then handed him another $5 because he went above and beyond...or so I thought. As I went to leave, he stopped me again. The owner was standing there and said "You don't do that. You still owe me $10." So, basically, this employee lied to me and I had to give him another $10...forgot that I had given the employee $45. So...I ended up paying $55 for a $50 tire that I was told would be $35. Don't trust any of these people, especially that gimpy legged employee.
Last week my daughter, who is a young Mom to a 6 year old had a car issue. A belt that has to do with the engine on her car was causing problems with the car. She called around to get an estimate to 4 places. The cheapest place was like $135.00. She ended up stopping at Bice Auto Repair here in Alabaster & the owner told her exactly what part to go get at the part store. The part cost her like $33.00 & he installed it for $40.00. All together that's about 1/2 of what anyone else quoted her. I just think that is AMAZING that he didn't take advantage of a young Mom & did the right thing. GOD BLESS HIM & HIS SHOP (BICE AUTO REPAIR).
Bought a tire from this place for $55 at 6pm last week. I wake up the next day at 12noon and it's flat as a pancake, even Walmart couldn't fix it. I go back to the guy to get a refund and all he does is point to the "AS-IS" sign I didn't pay attention to. Go here at your own risk. I will not go here ever again.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.