Worst T-Mobile dealer around. Went in to switch from Verizon, the offered me their "Get out of the red plan", and also offered me to be on a Business account plus take advantage of the BOGO deal on Samsung devices. After a couple of weeks I realized that I never got any of the emails and instruction necessary to complete the Get out of the Red. After calling tech support they told me I was not eligible. Long story short, I went back to the store were they ALL admitted on misguiding me and to try another method and if it didn't work to come back in. I did, it didn't work and I went back in. After talking with "Jamaica" she said she would have to call the store owner, who would not speak to me, (said he was busy), she told me he said that there was nothing he could do, that I'm just out of luck. Promised to call me and never did, now I'm out over $1000 because of their bad service and misguidance. They are worthless.
I went to cellular max last week to repair my old phone and ended up buying another new phone MOTO G they had on special for $29 new when I switch my service with them!!! I love it.
We appreciate your business
Easy to deal with. I bought a Blu phone from them and I wanted a t mobile service. They did the whole deal and gave me a free screen protector. I will be back.
I'm a real estate agent and my phone is every thing to me. I dropped it and broke my screen. And i cant stay without a phone. So i talked to Alex and he gave me a loaner phone and ordered my screen. The screen came in 5 days and fixed it in 1 hour. Employees were very nice and polite. I like their service. I highly recommend CELLULAR MAX in Alabaster hwy 119
The best store in the whole area, at least on repairs. Good price and professional repair by Jason.