AVOID AT ALL COSTSSold me a $2000+ engine that was left out in the rain and water seeped in. They ran the engine WITH the diluted oil and before I bought it and claimed the engine ran ok. I replaced the headgasket, a $500 job that THEY should've done. Giant then reimbursed me $271 (payed $229 to fix THEIR broken engine) but the engine fails immediately after installation. Went back to return the engine, but Giant claimed it wasn't theirs and they weren't going to refund me my money. After threatening to take them to court, they cooperate. The guy then tries to say the $271 was an adjustment from the original price and not a reimbursement for the head gasket job claiming that there was nothing wrong with the engine in the first place, but that my mechanic just wanted to "have a look" at the headgasket. After flipping out on this guy, he finally pays me back my money. This guy is an absolute snake and the place is a complete dump. The staff were rude and acted like they didn't want to be there or didn't care either. Avoid this place entirely.
745 E Market StAkron, OH 44305
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
I have used Gearstar Transmissions in all my vehicles since '03' and would not use any other one for high performance or heavy duty applications period!I had them upgrade my 4R70W in my 04 Mercury Maurader after I super charged it and did a bunch of custom modifications and it is still going strong with no problems whatsoever.They also did the transmissions in my 05 excursion diesel, and 2 F-350 Superduty Work trucks with one still owned and well over 150k miles on it to date!Mark, & Larry are very good to deal with and are very knowledgeable and helped with any questions along the way, I will say thier prices were higher than other shops but when i looked at the quality and knowing that i will only have to install it once..... it was well worth it in the long run I'm sure.I would highly recommend them to anyone looking to do the job correctly the first time without hesitation!
I am very skeptical about auto parts. I always use the best and branded auto parts for my cars. It is tough to find perfectly working car parts because some way or other drawbacks surface after a few months. After, many inspections I bought transmission and converter from Gearstar, and I must say, these are simply the best products for my car.
Gave me the wrong part, tried to blame it one me, and refused to give me my "core charge" back for the trouble of having to make a fourth trip there. Incompetence and poor customer service. It would have been better to drive further away and get it done right the first time. Go anywhere else, absolutely TERRIBLE!
I cannot say enough about their integrity down to earth and HONESTY!! they took the time to find the exact problem with my Transmission. The other 2 places wanted to just put in a new Transmission at a cost of between 800.00 and 1100.00. They fixed it for 75.00!! Honest down to earth people and very humble. Their truly are good HONEST people left in this world and AJ and his Dad are 2 of them!! I HIGHLY RECOMMEND THE TO ANYONE!
I take all my vehicles there and recommend everyone to take theirs to them too.
DO NOT GO HERE! They will not only rip you off, they're totally incompetent at basic mechanics! I told them I had a bad starter, and they charged me $95 for a USED battery, and said they didn't need to test the starter because they started the car a lot of times. The starter quit later that day.