Defective product with freezer door visibly lopsided, broken seal, defective board. If you look at the picture below you will see that the bottom freezer door doesn't line up with the top door, causing everything in the refrigerator to freeze, no matter what temperature the fridge is set at. Attempted several times to make the situation right to no avail. This will end up in small claims court. Did everything I could to make this right with business. Never again!
I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.
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I don't think it is possible to have had a better experience. He was on time. The diagnosis was fast. He fixed it. Win-win-win. Cheaper than buying …
Was told twice that they would call us for a refrigerator repair. Never called. And the place is filthy. I personally wouldn't buy anything there.
Customer beware! We called for a repair on our refrigerator. Hairston sent a technician who had no knowledge of appliances. While kind, the technician simply took photos and videos of the refrigerator to take back to his boss, who he promised would call us with a quote. We paid $42 for the technician visit and despite calling the office over and over for several weeks, we have still not received a quote and have been told that the boss is not in every time we call. We have received no return calls. NONE. Zero. When we demanded a refund for the technician visit, we were denied. We are taking this up with the Better Business Burea. Don't waste your time or money!
do not even attempt buying from here..biggest mistake I made
I've never heard of an appliance repair business being so uninterested in repairing appliances. I called twice, and was told both times they would be on their way. What BS, waiting around all day for someone who just wants to pretend he has a job. pfffft!!!
My wife had been bugging me about buying a new refrigerator and we stopped at this location the owner was nice. he was busy but he was nice and helpful. he offered to bring the refrigerator the same day but we didn't want it until the next week he was there a little early and even removed the old one. and another old appliance we didnt use.thanks Bob you were a big help
same as previous comments. bought a freezer that was broken. Took it back was supposed to get a new one never did. Currently taking them to court. They also switched names to 1stop appliance shop
i trusted this guy to bring me my washer and dryer in a couple of hr's,but he never showed up..and i have called alot of times to see if he was still coming to drop off my items..and i paid him in cash for them. before i got them.now its been 3 days and still no show or calls from this man.so im going to get da law enforcement involved.we made a virble and hand shake agreement.he is not good on his word.ill never do this again with this store.another unsatisfied customer.DONT DEAL WITH THIS APPLIANCE STORE.RIP OFFS..ALL .JUNK ITEMS.
I just called to inquire about a service and they weren't able to help me, but I was glad because the woman that answered the phone was so rude and unprofessional I wouldn't want them to work on my appliance. The only reason I'm giving the, one star is because I have to in order to post my review
Promises $75-80 to replace a thermostat,comes late,charges $100 to spice a wire.What a rip- off!