Worst service I ever had at a pharmacy. On 10/8/16 I called about my prescription being filled,,,,"they said they don't have it" I said yes you do cause I gave it to you along with the other one on Wednesday the 5th at 300 pm.. They kept saying WE CANT FIND IT ,,, YOU NEVER GAVE IT TO US.. I called back on sunday 10/8/16 ,,,, Same story over and over again I never gave it to them......""NOW WHAT DO I DO""" The phone rings 2 minutes later,,,,, ITS CVS---""""WE FOUND IT"""" Who's fault is this???? NO MINE!!!!!!,,,, THEY NEVER SAID ONE TIME THAT THEY WERE SORRY OR EVEN CARED ABOUT ANY INCONVENIENCE TO ME....AND THIS IS GOOD SERVICE?????
1065 Medina Rd Ste 300Medina, OH 44256
From Business: Founded in 1950, Ritzman Pharmacies offers a custom compounding laboratory, natural products and prescription services. It provides massage therapy, diabetic supp…
Tried to transfer Rx's for my mother and they turned us away right off the bat when they heard the insurance. First the pharmacist John said they didn't take her insurance, which they really did. After pushing the issue enough he admitted that they do take it but they don't get reimbursed well from them. He also wasn't excited about the idea that she has a control substance Rx and transferring 7 regular Rx's. In the end he pretty much admitted it would be too much work and it was not best for his business. Well, he doesn't understand business very well because I was bringing more than just her over to the pharmacy. I was bringing my whole family. So i'm pretty sure the pharmacy would of made a profit from this. You would think a small-town locally owned pharmacy wouldn't treat their fellow citizens this way. Really short-sighted thinking on his part.
Horrible customer service! The employees are very rude. Anytime I fill a prescription it's never ready for pick up,even when I come at the pick up time given to me ..horrible horrible horrible