My phone would not accept the charger all of a sudden. My spouse took it all the way to Maple Heights after AT&T gave him the wrong address to their own store. After being told over the phone by AT&T that they could fix it, the story changed once he got to the store. To make a long story short they could not fix my phone (but they could sell me one), and my insurance was/is pointless. We found Getmoe on a whim and I am SOOOOOOO glad we did!! Getmo was able to solve my problem in a lot less time and a lot less money. The owner was able to fit me right in. He was very knowledgeable, friendly, and professional. Although he was supposed to close at 6, I was worried when he wasn't finished by that time, however he stayed over and I got my phone as he said that same day/night! The price to fix my phone was something I could do and very reasonable. In a nutshell, come here FIRST before you go anywhere else. That's definitely my plan for ALL of my phone needs from here on out!
GetMoe is the epitome of great customer service. I went in and met with the proprietor of the establishment, Moe, and told him my problem. Not only did he solve the issue $200 cheaper then his competitor (who will remain nameless but they're on Mayfield rd.) he explained all my options with pinpoint knowledge and expertise. He was gracious and did not force me into anything, this was a GREAT experience. The attention to detail and overall customer service has earned Moe a loyal customer for life, and on top of that this Marketing Professional will now do all in his power to let the world know that when your phone dies you don't need an Ambulance all you need is Dr. MOE!!!!! Thanks brother I'm so glad I came in today, you made a bad situation a great experience. If you ever need your phone fixed or just need some sound mobile advice Moe is your guy!
Getmoe wireless was extremely helpful throughout the entire process of my repair. He took my phone call before opening and was prompt and to the point answering the questions I had relating to my repair needs. The store is well put together and organized and the service is second to none. My repair was handled in a timely matter, and communication was direct without having to wait for a call back. My repair to my iPhone 6 was extensive, but the bill was small. There is no compromise to the businesses service, I would feel safe recommending my grandmother to stop in for her needs. This is the goto place if you are looking for any help with your phone related needs. Max.
My 5 month old swiped my phone off of the table & shattered the screen. I immediately Googled places to get a new screen & every single one I called didn't answer or the number was wrong or disconnected. GetMoe was my last resort but should have been my first call! got to the store within a half hour of calling, I had errands to run so I left the phone & we agreed to be back in about an hour. i picked it up an hour later & it was perfect! The price he gave me on the phone is the price I paid,not a penny more. They even gave me a free tempered glass screen protector which I was thrilled about! I have recommend GetMoe to friends & family & I will be a returning customer.
I have bought 2 I phones from Getmoe wireless in the past year and have had no problems with them at all,..I just went back again right before Christmas to get another one for my son ,even though there was a short delay in getting it ,I am still very pleased with everything Moe went above and beyond to make it up to me for the delay,he is a good and honest guy ,he has always gotten back to me right away when I call,great customer service! Moe is always willing to take the time to explain things to you and help you out anyway he can and always give you great deals. I know that I will go back again for anything I need.
I went to get moe wireless to get my iPhone 5c screen fixed and the service was outstanding. The man working went above and beyond for me. Not only did he just fix my screen but he also cleaned the inside of my phone, fixed my camera and speaker phone and also put an extra glass screen protector on my phone for extra protection. I didn't even have to ask. Every time I come here the employees go above and beyond to meet my expectations. Definintly recommend this place for everyone that needs help with their phone issues. My friend also agreed that he runs a great business! Thanks so much!!
I've been a customer of get moe for over 3 years, I've never met a more professional and warm and well rounded person who is on top of his shop, he is always so dedicated to his clients he always has his cell on him so you can always get ahold of him, always has the newest product and can fix any problem weither it be a cracked iphone or a broken laptop moe has the utmost best customer service. He makes sure you don't leave until you are absolutely satisfied 110% won't ever dare go anywhere else ever!!
What a great experience! I was resigned to having to get a new phone and thus new contract when my Samsung wouldn't take a charge. When I came into the shop, Moe knew right away what was wrong, and in less than 24 hours the problem was fixed. The cost was more than reasonable. But even better was the way that he treated me - he understood my visual problems, and helped me so the problem would not recur. I'm so impressed, and so happy to have my phone back!! This grandma recommends GetMoe highly. Thanks!
I dropped my Rose Gold Galaxy Note 3, cried (just a little), then I found Moe via this site. My phone was repaired quickly and without hassles, although the Rose Gold part was impossible to find, I find I like the black replacement better and plus it feels more solid. Moe is a wonderful person to deal and he is great with customers. It was an all over great experience. I highly recommend him and if I need a phone repaired again, I won't hesitate to give Moe another call! Thanks Moe! :)
This was by far the best repair experience I have had since having a cell phone. He was very quick with service, and answered all my questions. Mo has great customer service and the best prices with great quality. He is a God send! Fixing my phone and I didn't lose any of my contents, unlike other experiences I have had. This place is fantastic!! Mo is the man! I would recommend this place to anyone and everyone!!