Customer beware! We called for a repair on our refrigerator. Hairston sent a technician who had no knowledge of appliances. While kind, the technician simply took photos and videos of the refrigerator to take back to his boss, who he promised would call us with a quote. We paid $42 for the technician visit and despite calling the office over and over for several weeks, we have still not received a quote and have been told that the boss is not in every time we call. We have received no return calls. NONE. Zero. When we demanded a refund for the technician visit, we were denied. We are taking this up with the Better Business Burea. Don't waste your time or money!
555 South AveTallmadge, OH 44278
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From Business: Sears Appliance Repair's expert technicians provide product maintenance and repair solutions for your major home appliances. Our techs are industry-trained, well-…
Very nice and helpful. I was looking for a specific style of fridge and stove which they didn't have in store and they found me one within 1 week and they both work great and I got a good deal on both.The staff vas catering to my want and budget and they also fixed my mom's fridge the same day she called. I HIGHLY recommend this place to EVERYONE.
Wonderful staff and wonderful prices!!! True deal appliances deliveredMy appliances without a problem!!! So friendly and courteous!!
We came into this store looking for a washer and dryer, a fridge, and a Stove. The employees there were very very nice and helpful. We walked in empty handed and walked out with four great looking appliances and a True Deal. I would highly recommend these guys to anyone.
HORRIBLE!!!! OVER PRICED!!! VERY RUDE EMPLOYEES!!! SAVE YOUR SELF TIME AND GO SOMEWHERE ELSE!!!! JON WAS JUST RUDE. I WILL NEVER GO BACK THERE AGAIN OR REFER ANYONE
came out and advised me that my fridge was done. Didn't try to sell me bandaids for it, advised me the cost to fix it and was honest. I'd pay all day for solid advice!!!
These people are horrible. Bought a washer it was broke. They couldn't fix it so I was promised a replacement. Received a replacement a month later!!!! And....... It doesn't work. Asked for a refund and they avoided me. They were supposed to come look at it last night and never showed. If I don't get my refund I am taking them to small claims court! Stay away!
this business deserves NO STARS !! i spent over 600.00 on 3 appliances here. my refrigerator has broken twice, i was given a 90 day warranty, they asked me to prove it, REALLY !!! There SERVICE FOR THEIR WARRANTY IS TERRIBLE !! they say they call and they dont, they say there were at house to fix and they werent. NOT A TRUST WORTHY COMPANY AT ALL DO NOT BUY FROM THEM !!!!!!!!!!
These guys are the worst. First they'll put hidden charges on you. Then they won't deliver when they promise. When they finally delivered they ripped up my walls putting it in. Then they left the refrigerator in the middle of the kitchen saying they wouldn't put it into place. When they left it was missing a shelving piece. A complete and total nightmare. Avoid at all costs!