This was my time ever having to need a rental and with already dealing with several stressful situations two representatives helped make this the easiest and most pleasant experience ever! Bobby and Alisha went above and beyond to make sure that I was well accommodated. Their customer service was impeccable which means a lot more than some people realize. Their respect and patience earned them a forever customer and on top of that several referrals!
Charisma was so professional and went above and beyond to help me find a U-Haul that was open on Sun. She helped me book a rental and gave me all the information I needed. After a very bad experience at another U-Haul...she was a breath of fresh air. I will come to this location every time from now on.
Rented a truck for a funeral, returned it late, as things happen during periods of berevement. I returned the truck, and the worker was so rude and abrasive to me. He was rude with a bad attitude, and found later he was the manager. I will never rent there again. I can live without the hassle.
Everyone who helped me during pick up and drop off were very friendly and made sure I knew all the costs associated. No Surprises.
I rented from Enterprise a little while ago! The customer service was great and the price was just right.