Quality Inn & Conference Center
2940 Chenoweth Rd, Akron, OH 44312
Secure online booking with Expedia Affliate Network Call 866-761-3335 to book by phone
The room rates listed are double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Price Range : Average
Swimming Pool: Seasonal, Outdoor
Check-In Time: 3 PM
Check-Out Time: 11 AM
Property Amenities: 24-hour front desk, Express check-out, Free breakfast, Fitness facilities, Meeting rooms, RV, bus, truck parking, Safe-deposit box at front desk, Conference space, Dry cleaning/laundry service, 24-hour business center
Room Amenities: Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Air conditioning, LCD TV, Cribs/infant beds (surcharge), Iron/ironing board, Video-game console, Free local calls, Satellite TV service, Desk, Connecting/adjoining rooms available, Coffee/tea maker, Premium TV channels, In-room safe
No coupons available
This reservation was cancelled on line with a confirmation number given. I spoke with someone at the customer service department confirming our cancellation. This hotel has a 24 hour cancellation policy instead of a normal cancel by 6:00 the night of the reservation. Per the corporate office this policy is set by the local hotel manager, Paul.I spoke with him
and he kept repeating their cancellation policy and saying I would be charged. I had printed
our cancellation number which is no longer in their system. Customer service / relations
refuses to budge - offer a credit - nothing. They have charged our card for the entire night's
stay although we didn't check in. I would never stay at a Choice hotel based on their
reaction. There has been no middle ground, no offer of a free night's stay, a discounted
night, nothing. Absolutely horrible customer relations. What happened to the customer is
always right??Very frustrating. Just an unbelievably poor experience. Hard to believe this is how they think they should do business.
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