What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
6284 Manchester RdNew Franklin, OH 44216
I was in a fender bender on Friday evening I called them on Saturday morning they got me right in. I dropped my car off on Monday evening they had a…
3901 State RdCuyahoga Falls, OH 44223
From Business: We offer a wide range of towing services to cover your transportation needs including towing equipment sales and installation, truck and trailer repairs, accident…
Serving the Akron Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Purchased a truck from a dealer and the defrost and blower in floor board weren’t working. As part of the deal they said they would repair it and sent us here. Dropped the truck off on a Friday and they called and said they had to order a part so Monday ir Tuesday it would be in. I called Tuesday and the part came in. I told him I needed the truck Friday. I called Thursday to see the progress. He tried telling me they will try hard to get it done but it’s a big job. A week of having my truck there and a call to the place where we bought the truck complaining they got on it and had it done Friday. When we picked up the truck the seats and floor mats were covered in grease. The mechanics uniform that worked on the truck had never been washed... ever!! He cleaned the floor mats for us and came out with engine cleaner and a red rag to clean the grease off the seats. I stopped him right away and said I’d handle it. The owners son intervened and said yes if she wants to clean them let’s part ways now. They are very unprofessional! We also found out that the part that was installed was used. What auto repair shop installs used parts? Needless to say we are pissed! If it breaks again after our 90 day warranty we will be responsible to have the whole dash tore apart to install another part! Stay away from this place!
I do not usually write a review for a business unless their service is beyond exceptional; as a small business owner I feel that exceptional service should be what customers get.....at the least. Anyway, I have been taking my vehicles to Reeves Auto Service on E. Market St. Akron for more than a decade. John is the most honest technician that I have ever done business with. John is excellent at diagnosing mechanical problems/issues and does not try to sell services that you did not bring your auto in for. I have had John do things from major engine repairs to tune-ups on a variety of vehicles i.e. Chevy Astro Van, Toyota Tundra 4x4, Toyota Camry, Mercury Cougar, Toyota 4Runner's. I would recommend John to anyone in my family and any of my friends. When it comes to an auto mechanic service shop it is extremely difficult to find one that you can trust the people that work there, to do precisely what you brought your car/truck in for and not "create" other "issues". It is a common phrase to hear people say that "you get what you pay for" well, I think that at Reeves Auto Service in Akron......you get MORE than what you pay for; because now a day's it seems like you are lucky to have a business that has reasonable/decent service much less beyond exceptional service. If you are looking for a service technician, go here and you will not be disappointed. Oh, and Eddie is an awesome technician too!!
this place will rip u off an if ur car breaks down anywhere they see it they will call the police an get the contract to tow it then to tow less than 2 miles was over 200 an then when they brought it home refused to put it were i asked an said if i do im sure ill break something an it will be( my fault) i wasnt driving the truck if i were it would have been were i asked with no issuse, so the driver just set it in the middle of the parking lot at my apartment an when he put it down he just let it loose an slammed it on the ground then dove away like he was going to a fire peeling out with the tow truck trying to leave because he knew he did wrong driver acted like he was better than everyone els well ur a tow truck driver so yea ur not any way worst tow place ever they need to scam to get jobs an the tow truck driver basically said that an there was nothing me or anyone could do about it,,wish i could give -5 stars they need new drivers or at least replace this one ..
Fast, excellent repairs with great pricing! I highly recommend Jim! One of the best experiences I have ever had with an automotive repair establishment.
I had them off-load one of our Speed-Lifts for us at the Save-A-Lot store in Akron and they did an excellent job and a great price.
Bobby, the owner, came to tow my car to the garage. He is awesome! He was professional and courteous, and the price was definitely right. I recommend this company for anyone who needs a tow, a battery jump, etc. THANK YOU, BOBBY'S TOWING!
My wife and I took our older model car in for a simple repair on Friday Sept. 22, 2017 at 8 am. By 3 pm, after hearing nothing from them, I called to check on the progress. They at first had no idea what I was talking about, and then vaguely explained options. I told them to proceed, and was promised a call the next day. The next day at noon, I called and they couldn't find the paperwork, and again acted as though I had called the wrong shop. Finally I was told it was finished and it would cost on $70 (if I paid cash). At 2 o'clock I went in and AGAIN they didn't know what I was talking about...I told them what car it was, papers were shuffled on the desk, and finally he asks "It's the blue on, right?" No it' the black one I answered. "Oh blue or black, what's the difference" was his answer. THEN I was FINALLY informed that it hadn't even been worked on yet because he "didn't have the part". I told him that I had called 2 hours earlier and was told it was finished. He asked. "how can it be...I don't have the part!". PLEASE whoever may read this, stay away. It is a filthy rat hole, and stinks of cigarettes. One look at the office, and you should not to entrust them with your car. I went against my own gut reaction when I walked into the "office"...and I received just what I should have expected. Alan Perella Lifelong North Hill resident
Top notch! Excellent, intelligent, and professional service. Fairly priced. We trust their work and their word.
I my friends and family have been going to Longs Auto for many years. They are very HONEST and helpful. We have had bad experiences with other garages before finding Longs. They are the only one that I trust with our cars and my elderly father. They do a great job their prices are good and they are HONEST this is hard to find. I would highly recommend them!
I bought my first car through ABC Motor Credit who financed me with DBS Financial, and received a “hose job”. Unbeknownst to me, the car had a book value of $3,000 but was sold to me for $8,445. I was forced to take a 12-month Warranty that cost an additional $1,600, which made my debt over $10,000 at 24% interest!!I was told I had liability insurance at the time of purchase but was required to obtain additional coverage on my own. I could not get coverage because the car was only worth $3,000 and the “total of payments” was over $14,000!A careful reading of the contract indicated that the information on the vehicles “sticker” superceded the contract I signed. Since the sticker was removed and I never saw it, I am pursuing this matter on the basis of fraud.Looking for other people with similar experiences with ABC Motor Credit and DBS Financial. Please contact me via email at: firstname.lastname@example.org
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.