Work was done in a professional manner. All questions that I asked were promptly answered and I received 5 star treatment by all that I came in contact with. Excellent service experience!
Was attended to immediately and only waited 30mins for a recall install. Everyone in service dept was very nice and friendly.
Justin Harley in service is great to work with. Always friendly & helpful. Prefer Justin or Vaughn for all our service issues. They get it done fast & efficiently
I just had an oil change. The service was good, the price was higher than I have paid at another dealership. The gentleman who checked me in did find a $2 coupon, but the cost was still about $10+ more. Since this was my first and only visit I would hesitate giving a recommendation. I would need to have more information regarding other types of services before recommending your company. He also did an excellent job explaining the cost of tires and what was found during the 10 pt inspection.
This service was for a recall on the lift gate of my 2011 GMC Acadia. Justin, signed me in, got the recall work taken care of and called me within 45 minutes. This service department at Master's Chevrolet Cadillac is an exemplary department. I trust Justin and the other service staff members take care of my vehicle in a caring and professional manner. It is quite apparent that "Customer Service" is the number one goal of this department!! Nothing but A++ for this service department. The owner of this dealership should be proud to have the staff of this department working for him.
I was there for a service on my Cadillac SRX. I was well taken care of by Justin and the service staff mechanics. My experience with the Master , Service Department is always the best I have ever experienced.
Friendly and Fast... the Chevy Service Team was great!
The service visit entailed completing a recall activity to install a spacer between a brake line and wiring harness. Justin handled the recall efficiently and very professionally.
Mr. Adam Rodriguez was very knowledgeable about my car choice, friendly, and helpful throughout my purchase. It was an easy purchase experience for a great car
Salesman(Joe Mills) was very knowledgeable about any car or truck we had a question about. He answered all questions to our satisfaction. Since we had not purchased a new vehicle in about 10 years he patiently explained how everything in the vehicle worked. We would recommend this dealership to anyone who was interested in purchasing a vehicle. It was obvious that everyone from manager to service department had one goal in mind - making sure the customer was satisfied. Excellent experience!!