Friday I had a fill in done. Three days later my tip broke off. I called first thing Monday morning to schedule coming in to fix it. I was told only the nail tech who did the work and fix it, she wouldn't be in until 11am on Wednesday. Called at 11am Wednesday, said nail tech wouldn't be in until 1pm. Called at 3pm. Nail tech had openings that day, but I couldn't make due to other obligations. Scheduled for 510 on Thursday, after asking how long it would take to fix and was quoted 10 minutes, which I stated was good because I had an appointment at 530 on the Southside. Arrived on Thursday at 510, said nail tech had another customer. I was told by manager it would be a few minutes. At 522, asked to reschedule so I wouldn't be late for house showing. Asked to still wait by manager because nail tech was almost done. I explained I had an appt and needed nail fixed by Friday for an event I was attending. My nail tech wouldn't be in until Saturday and if I wanted the mistake corrected free of charge I would have to go to the one who did it. I left and will not go back. Manager would rather make a quick buck instead of providing customer service and backing their nail techs. Paradise will have you wait even if you scheduled your appointment. Very disturbed that so many people 'rave' about this company. Conclusion is it is family and friends giving the reviews, not exactly kosher.
I have always have great services and the people are always very nice and very friendly. I am cant wait to go back and I have been going for 4 years
Love Liz glad to see her again!!! She does a wonderful job. Friendly atmosphere. Would recommend to all my peeps.
The reviews I read about these places is so off! I loved it here. One of the best services I've had.
I came into this salon, signed in and sat down. The woman that seemed to be in charge was sitting in front of me doing a woman's nails. We made eye contact several times. 10 minutes later, no one has said anything to me. 2 women come in and the woman I was speaking about before jumps up and immediately greets them and ushers one if them into a chair and the other into the back to do her eyebrows (which is what I was there for). No one ever said anything to me, still even though I sat there for 5 more minutes. Im a very understanding person but to not even speak to a guest for 15 minutes is ridiculous. I just got up and left. I miss Tai's nails which was there before this place, he was the best.
My daughter's and I just had pedicures and manicures at Paradise Point Nails and Spa. We walked in around noon and got in very quickly. Holly and her technicians Victoria, Lacey, and Ashley were awesome!! We love having our nails done here! Thanks!
I wouldn't recommend this salon to anyone. For the price you pay and the services you receive its a rip off. I paid 40 for myself and my 4 yr old daughter, where anywhere else I can pay 25 and receive a full pedicure spa experience. I could have done what they did at home for free! The customer service was okay from two of the nail techs but neither of them were doing my pedicure or my daughters! Lol! Oh and I also had to shape my own toes to get them even, because the older lady didn't know what she was doing! Overall, it was a horrible experience and I won't be returning.
Super clean nail shop and friendly staff. I have been to many places and this is the one to keep. The owner tried to keep the pedicure chair and tools sanitized which I was mostly concerned about. Relaxing and privacy environment. I enjoyed the herbal pedicure the best. It removed dead layer of skin made my feet feel so good and soft.
I received a half pedicure last night. There was no scrub or mask used on my legs or feet and I still got charged the full amount. I can't stand feeling like I got ripped off.. Because I do
The cleanest nail salon in Aiken! Friendly, calm atmosphere! I love the herbal pedicure!