I recently rented a vehicle from this location. I called ahead and spoke to Zack, the asst. manager, and he stated they could pick me since my car was being serviced. About 30 minutes later, a rep named Robby called and told me he was outside ready when I was. Me and the rep talked about the car I was getting, sports, and our favorite teams. It was a pleasant ride back and when we got back, Robby helped me as I jump ahead of about 3 people. The transaction was painless and easy with me paying with a credit card. Unlike like some of the other reviews, Robby and myself examined the entire vehicle including the spare. This was great knowing if I needed to replace a flat, I knew it was there prior. Seeing that gave me ease and peace of mind. I returned the car 3 days later and needed a ride to the shop my car was being serviced at. Robby was off that day but a sweet elderly lady was willing to give me a ride back. I am very pleased with me overall experience and would definitely recommend renting from this location as they make the experience personal and easy.
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Twice in the past month, after 5pm on a Friday, I've had to have my car towed for service. (I obviously need a new garage). Both times this happened, Enterprise and ALL their employees came to my rescue. They were wonderful to work with and even though I likely kept them from leaving on time on a Friday afternoon, they were gracious and accommodating to work with....Enterprise will always be my car rental company.