For the most part, their service was a great idea and they were there for us when I was too sick to drive. But... They forgot my son twice. (from late September to mid March) Her billing system, or the lack thereof, is whack. She gives you a calendar, you do it the days that you need, you write a check. She doesn't invoice you. You guys in what you think you will need and adjustments get made later. SO this may just be setting you up for a fall. I began at the tail end of September. In January, they switched their internal billing over to a computer (b4 it was by memory?) So all of the sudden, I get a $250 bill for October. WHAT?! I go to get asking her to provide me an invoice or statement. She can't, says she already gave me one, won't give me another and then threatens to cut my son off. Mind you, it's my son home from him, $6/day so max is $180 plus I gave two canceled checks for where bills were paid so where is this money I owe?They refused to talk to me, said they would give me a refund since they had NO backup. I even gave them an excel spreadsheet that showed from day one of Sept 27th to October 32st giving them the benefit of the max time available if there are no days off, and guess what? They owe Me money! The max would be $100 less than what she is trying to coerce from me. I sent her and Briana the spreadsheet and gave her copies of canceled checks to show her that she in fact, owes me $60. Both Briana and the owner agreed to refund me, but they didn't. I threatened to sue but it would have cost me more money than the refund. So my response was 1) you are fired for being incompetent 2) thank God for social media because I gave proof of anyone wants to see the backup spreadsheet and canceled checks. But the only service I got was lying and cheating me or of money, never got an invoice or statement, or my money back. Find someone with ethics to take your children before their incompetence costs you but either forgetting you kids.
900 E Gilbert St Ste ASan Bernardino, CA 92415
From Business: Teddy Bear Tymes Child Care Center has been taking care of infants, preschool and kindergarten children since 1987! We are a non-profit corporation established by…