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DOT Thermography

Map & Directions
(1 Review)

4205 Lindbergh Dr, Addison, TX 75001

(972) 701-8566

CLOSED NOW
Today: 8:30 am - 5:00 pm
Tomorrow: 8:30 am - 5:00 pm
36
YEARS
IN BUSINESS
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Hours

Regular Hours

Extra Phones

Phone: (972) 701-0968

Fax: (972) 701-0968

Fax Number: (972) 701-0968

TollFree: (800) 446-8368

Brands
Laser
Payment method
cash, check, debit, invoicing available, amex, discover, master card, visa
AKA

Dot Thermography Inc

Category
Thermographers
Other Information

Specialties: Paper

COUPONS & DEALS

No coupons available

Reviews

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Neil T.

07/10/2014

Overall

We went to Dot Thermography because they have the capability to thermograph both sides. They ran the cards too heavy on the ink and the copy came out to dark. I called and asked them to reprint them with the ink lighter. They said they could reprint them but that they wanted lighter copy to simplify the process. I gave them a new file with lighter copy for them to reprint. When the new cards arrived, they billed us again when it was my understanding that they would reprint at their expense for running the ink to dark in the first place. I should have done a better job of communicating my expectations to have them printed at their expense due to poor ink densities. When I called them to address this concern, they told me they never agreed to reprint them and offered a 10% discount. This was quite unacceptable when their pressman could have done a better job with ink densities. The reprint was acceptable to our customer but side one of our order was even darker than the first order that we requested to reprint. I do not feel that they are capable of running their ink densities to printing standards. This dissatisfied print shop will be looking for another vendor.

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