Delicious Cakes of Dallas
14819 Inwood Rd, Addison, TX 75001
Phone: (972) 233-2933
Primary Phone: (972) 982-2056
Phone: (972) 233-2433
Phone: (972) 978-9988
Fax: (972) 233-2933
Fax: (972) 233-2133
TollFree: (866) 992-2537
Delicious Cakes Of Addison Delicious Cakes Of Addison
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
No coupons available
Everything was great from the initial cake tasting to the wedding day! The cake was so moist and delicious; we have had several compliments even weeks after the wedding about how great the cake was. It was decorated beautifully, and everyone who worked there was so helpful with any requests we had. The cake was delivered on time and set up beautfully on the table.
This place is owned by a bunch of crooks. We ordered 2 face cakes for my husband's 30th birthday party, and we were given inedible cakes. They were dry and dense. When we called to get a refund, the managers were never available nor did they ever return our MULTIPLE calls. When you pay over 100$ for a cake, you expect good customer service and the decency of the company to assuage a situation when a product is given, not as it was presented. I can honestly say that this is the worst customer service that I have ever received. I hope this business fails. To all who order: do not be disappointed like us and spend money that was not well-spent.
03/31/2012Provided by Citysearch -
I was disappointed with the cake we bought for my son's first birthday party. We are giving them a 1 star rating as the cake itself tasted ok but the decorations looked like an amateur did them. Did they have a first year cake decorator make our cake? The cake was missing decorative features that had been agreed upon and did not even have Happy Birthday written on it. For the price the cake cost, I had higher expectations. I should have had Frosted Art make my son's cake. At least then I could justify the price as Frosted Art has proven their cake decorating abilities to me in the past. I had a different party for my son out of state and the cake was 100 times better (taste and decorations) for half the price. I spent $200 for a cake I could have made look better with a few cake decorating classes at Central Market. I will NEVER get a cake from Delicious Cakes again. I will also tell all my friends and family to choose a different baker for their dessert needs.
I went to several cake tastings for my wedding and found my home. Allie is amazing! She takes her time with you, designs to your budget, has fabulous ideas and the cake is awesome. I have been sending all of my friend there and they are all booking. The cake was affordable, tasted so good and the design was perfect! We couldn't have asked for anything more. Thanks for the experience Delicious Cakes, I'll be back for more!
You have to go see Allie! Our tasting was fun and laidback. Alllie made it comfortable for my hubby to be which was very nice of her. Our tasting cake was moist, flavorful and beautiful! We are looking forward to our special cake from Delicious Cakes! Job well done!
12/07/2011Provided by Citysearch -
This place has horrible customer service and the cake is not even worth the frustration. If you need a cake it would be best to go somewhere else, when I visited there were cake crumbs on the floor in the front of the store and I had to wait for the salesperson to come out to help me. They charged me way too much for the cake that I wanted and them didn't deliver what I ordered. The best thing you can do is to find a different bakery that would actually want to be friendly and not be overpriced.
07/05/2011Provided by Citysearch -
I would definitely not recommend Delicious Cakes to anyone! The employees are extremely unprofessional, unhelpful, and just plain rude. Delicious Cakes is also not accredited with the Better Business Bureau which should be a red flag as well.
My husband and I ordered both the brides and grooms cakes through Butch at the Delicious Cakes Addison. Upon our initial meeting we felt rushed to choose a design but were satisfied with our selections after our approximately hour long meeting. We checked in periodically with Delicious Cakes and Butch to ensure we still liked our agreed upon design. Three weeks to one month before our wedding date, I provided Butch with $50 in faux pearls, 200 inches in length, I also provided double faced satin ribbon for the brides cake per our agreed upon design. Yes, everything has been going smoothly for the most part at this time.
Fast forward to our wedding day; when my new husband and I walked up to our cake and the brides design is nothing like the previously agreed upon look. The beautiful faux pearls have been replaced by Mardi-Gras looking dress-up beads, giving the whole cake a very cheap look. We cut the cakes and cake was served, the next day we learned that not only did my groom and I not receive cake but many of the wedding guests didn't either. Many of our family members and the wedding party did not eat cake. We did think this was strange but didn't pay very much attention to it, until two months after the wedding, I find out from my mom and sister that the brides cake had been in a traffic wreck on its way to the reception site!!!! Neither Butch nor any one else from Delicious Cakes contacted us after the wedding to notify us of the cake being destroyed. I do agree with the company
06/06/2011Provided by Citysearch -
My sister just got married on saturday and the wedding was amazing but there was no cake. She had ordered a five tier cake with lace buttercream that matched her dress and it sounded beautiful. She also ordered a surprise cake for the groom that looked like a tackle box. Our first problem came the thursday before the wedding when they called my sister asking what flavors she had ordered and what the cakes were supposed to look like. On the day of the wedding the bakery called the wedding planner at 10 am and said they would be arriving around 6:30 pm. After the ceremony we all went to the reception area and surprise, the cake had not been delivered. The wedding planners and all the family jumped on their phones to call the bakery. No one answered but it gave a number to call if your having problems with delivery. We all called a good fifty times and there was no answer. Needless to say my sister was very disappointed when there was no cake for her and her new husband to cut. All the guest were bewildered that a bakery would be this unprofessional. If you chose to use this bakery, good luck. I would not recommend it to anyone and I would hate to see this happen to anyone else on their special day.
04/25/2010Provided by Citysearch -
Please don't waste your money on this place. You could bake a better tasting cake at home using a store bought cake mix. The cake fell apart before I could get it to my house.
Although the cake was pretty, at best it should have been half the price. They don't use many layers when making the birthday cakes. The upside to the experience is that the cake was delivered on time.
If you are looking for a great tasting cake, this is definitely not the place to buy it.
04/20/2010Provided by Citysearch -
We ordered our wedding cake from Delicious Cakes in Addison in 2009. I had been nervous about ordering there b/c a customer in the store during our tasting was clearly having a problem -- her cake wasn't ready or was wrong or something. But we loved the taste of the cake there so much, and the designs were beautiful, so we decided to order. We picked it up ourselves since our reception site (Italian Club of Dallas) was nearby. The cake was delicious and we had more left than I expected (I assume that since I love cake so much, every guest would love cake too). We got many compliments on the beauty and the taste. We also got a coupon for an anniversary cake with our order.
We just had our first anniversary and ordered our anniversary cake from Delicious Cakes. It's supposed to be the same flavor and size as your top tier and is complementary. We chose the flavor of our bigger tier (since we liked it more) and asked for a slightly smaller size than our top tier. I was nervous about the order and called to confirm once b/c there was no written contract or order number (and I was worried since it was free, the order could easily be lost or forgotten). We showed up to pick up the cake and it was absolutely delicious, just as good as I remembered our wedding cake tasting (and better than the cake that was frozen for a year). We couldn't have been happier with it.
We have had a great experience with Delicious Cakes and would not hesitate to use them again. If nothing else, I think I'm hooked on ordering this small cake every year for our anniversary -- it was a nice memory of the wedding day!
02/23/2010Provided by Citysearch -
I was really late in getting my wedding cake and wasn't sure who to go to. I read a bunch of reviews on just about EVERY wedding cake place in Dallas and realized they weren't any help because everyone has bad reviews. It doesn't seem like the happy brides ever put anything up, so I decided to. After tasting at least 5 other places, I went to Delicious Cakes. I got the immense pleasure of getting to meet with both Sunday and Butch. They were both really nice and knew what they were talking about. Every time I contacted the store Sunday made sure she either called me back or emailed me within a few days. She really put my mind at ease.
On the day of my wedding, I was IN LOVE with my cake. We got the raspberry liquor cake and my guests adored it. It was so beautifully decorated. It was a hit! For the groom's cake we went with the Cassata. I had guests begging me to tell them where I got my cake because they loved it so much. We had a special order for the groom's cake and Delicious Cakes outbid all the other places by hundreds of dollars.
After my reception I found out that 4 of my co-workers got their cakes from their also and they had only amazing things to say. I am guessing that the people that are complaining most likely are pretty hard to please in most things in life and probably didn't make it clear what they wanted. Just a guess though.
Anyway, I will be going to them for all my cakes from now on and would highly recommend them to anyone.
09/14/2009Provided by Citysearch -
although they had the design info in their contract 3 months out from my bride's wedding, they didn't return communication along the way. she grew concerned, 3 weeks out met with the owner who added a $600 design charge to one of her cakes and after talking with her for over an hour, about her cake, slid all the design elements across the table to her and said, ""You design the cake and we will pipe it.""
Of course, they kept the deposit, however, another bakery was able with 3 weeks to use the same deign elements and create a WONDERFUL tasting/looking cake. Made her day very special for HALF THE PRICE.
Delicious cakes may be delicious, but they are not worth the time, trouble or money.
08/03/2009Provided by Citysearch -
I ordered my wedding cake from here with a wonderful cake consultant and she no longer worked there several months after my order. I confirmed a week before my wedding everything with a new consultant and I thought everything was fine. I ordered two cakes(groom/bride) and cupcakes for additional goodies. They FORGOT my cupcakes and never brought them to my wedding. They gave me a credit but to forget something to someones freaken wedding is absolutely uncalled for and unacceptable. After I use my credit I will never work with them again!!!