If they aren't completely messing up your order then they replace that with giving you shotty service. I love Taco Bell, I love the hours of operation, the food selection and prices. But this particular establishment in Ada is just plain horrible. The amount of time it takes to just get through the drive through to order is ridiculous, at least 45 minutes. The orders are always incorrect, either they give you you something completely different then what you ordered (I ordered a taco and they gave me a taco burrito) or the service and dirty looks you receive just for looking over your order or asking for some hot sauce is enough to drive away and never look back. 0/10 would not recommend or eat there ever again.
They are rude, they do not smile , they act as if they are put out for having to serve you. Has been this way for a long time, first I chalked it up to maybe they were having a bad day, but dang every single time... BOYCOTT
This place has the worst customer service ever. The food is great if you can catch it when its made fresh. I went through there today and the worker taking my order through the drive thru was absolutely terrible. Yelled at me over the intercom, was rude, got my order wrong and huffed at me!
The service is always poor here. They are rude, slow, and I seem to take my orders back more often than not when I order through the drive through (so often that I no longer order via the drive through). I cannot go here during my lunch hour due to their slow service.The interior is always dirty.