I went to AutoCountry looking for a car for my daughter, who just got her license. We came to AutoCountry with $4,000 to put down, and get a small loan for the rest. My daughter wanted the Jeep Wrangler that was out front which my husband and I were very weary about. The nice thing was that after we went to AutoCountry the salesperson, Gill, sort of helped talk her out of it by showing her a beautiful 2004 Silver Jeep Gr. Cherokee Laredo with low miles. The cloth interior is very clean and the car runs great. Now we can feel that our daughter is much safer in this car, instead of the wrangler and her and her friends absolutely love it. I found we got great service here at AutoCountry as well. We were given an AutoCheck/Car Fax immediately for the vehicle. Gill drove the car out for us from the line up and got it all ready for a test drive. The purchasing process was very simple, and it was very obvious that it is all hands on deck, with all the sales staff and management working together to get my daughter's vehicle inspected and registed. We had the car just a few days after we signed the final papers and off we went. So far great things to say about the car, no problems so far. Thank you AutoCountry!
I am determined to tell everyone what a great experience we had at AutoCountry! My husband and I were searching for a 1st car for our son ... not always a pleasant experience as we all had different ideas about what the car would be. We visited AutoCountry twice. The first time there was not a salesman available to speak with us. The place was chaos! They advertise 20 cars under $5,000 ... anyway when we went back the second time the salesman could not have been nicer. In the end, we ended up with the most economical car for our son. A 1 owner 96 Camry for $3,000. Ofcourse, he was more interested in the Monte Carlo and the Mustang but the salesman really stayed w/"us" on this and convinced our son that this was the best car. Even though he could have swayed us for more $$ and purchased one of the sports cars. We had a great experience there and couldn't be happier with our purchase. In this world ... people love to write bad things about car dealers, I have to honestly say that these guys were "on our side" when it came to our purchase! THANK YOU!
I was in search for a Mercedes ML350 and saw one that I liked on the Midway Automotive website. I called and spoke with salesman Bob Hurley. We agreed to meet the following Sunday afternoon. On my way to the dealership I was a little hesitant and nervous because it had been 5 years since my last car purchase. I didn't want to deal with all of the typical hassle of buying a car. When I arrived, Bob greeted my fiance and I with a big friendly smile which set me at ease. We took the car for a spin and then we were able to check out the car on our own (which we enjoyed). Bob answered our questions, was not pushy nor sketchy, returned my inquiries in a timely fashion and even accommodated a couple of requests I had before making the final decision to purchase. I waited a few days to leave a review as I wanted to make sure everything would be ok with the truck. I love my new SUV! I am so glad I found this dealership. Great car selection, professional customer service and a friendly staff. When you visit Midway ask for Bob Hurley. Thank you.
I am a first time car buyer. I needed a reliable car to get me to and from school in Boston. I had a lower budget but they were still able to help out. Bill was my salesman and he was absolutely amazing. He gave us all the specs of the car and even though I was set on one he offered to show me more. I picked a 2005 Chrysler Pacifica. During the test drive it must've had a tiny delay, something I wouldn't have noticed due to a first time car buyer. He immediately told me when we got back to the lot that he wanted the car checked out because he noticed it. He was upfront and honest. When I bought the car Dave in finance did everything they could to get me approved and told me honestly and truly which warranties he recommended and the ones he didn't. Not just in it to make a quick buck. Bill also made sure I got a new back wiper because the back one was older. He did absolutely amazing. Kept calling to let me know the status. These guys know how to help you out. Highly recommended
Where do I begin? A few years back I my son had an accident and totalled my mini-van. Two years prior, my husband suffered a heart attack and had a triple bi=pass which has disabled him. Having had this happen after having impeckable credit, my credit was not in good standing,at this point I was happy to have my husband alive, but again, so this is life and accidents happened. My husband and I where puzzled what to do and where to go. We went to MidWay Automotive and met Dennis Wilburn. Right off the bat; Friendly, Honest, NOT PUSHY!, Flexible, Understand, Whatever we needed. Needed some time, AGAIN NOT PUSHY, told us bring the car to my mechanic, what else could he do. God bless him we got an awesome vehicle safe and big enough for my family, yet good on gas and payments we could afford and not to break the bank as well as that wasn't enough, FREE Oil Changes for life as long as I owned the car!!! Who does that??? MIDWAY does!
Went into midway about a month ago in search of a used vehicle for my girlfriend. She was a first time buyer so getting financed can tend to be an issue. Frank was laid back, professional and exemplifies the attitude a model customer service representative would have. We took the Scion for a test drive, and she loved it. Next comes the worst part of any transaction, sitting down and talking numbers. Frank made this entire experience painless, they got her financed at a very fair interest rate with low money down, and sold the car at a very reasonable price.They fixed every issue we had with the car without question, and we had a deal. Overall I would rate midway a top notch car dealership, with no poor tactics. Every single part of our transaction was clean, smooth, fair, and pleasant. Every single person we came in contact with at this dealership was welcoming and had a smile on.
Wow! After dealing with too many slick, over eager and pushy used car salesmen over the years who cared more about a commission than what I wanted as a consumer I'd grown pretty discouraged with the whole process. But after a recent trip to midway automotive in Abington I've finally found a dealership who really cares about their customer. I was helped out by Kevin White and definitely put him to the test. I asked lots of questions and took 6 different cars out for test drives. He proved to be knowledgeable and patient throughout the process and extremely helpful after I had chosen the car I wanted. It was a bit out of my price range but he and the rest of the finance crew worked with me to get me below my budget restraints. I got a great car at a great price with no hassle or hard sell. Big thanks to Kevin and the rest of the top notch staff at Midway. Overall a GREAT experience.
Then the honesty of this company shined. How? Due to no battery being in it the codes on the exhaust/ electronic was not correct. The mechanic needed to drive it 50-100 miles before placing that sticker on it. So, i came in the next day after doing the mileage and the inspection then passed perfectly. That weekend I found i could Not get the cd/dvd/hdd player to work. I called on Monday and Stephany took my info over the phone. She got back to me a few days later and advised that she located the correct part/model, and wanted to schedule me in next week.... I advised i was off to Florida for a couple weeks, and would come right in when i got back. The very next day, she called and said If i can get the car in Friday/tomorrow, she would have the part and get it installed! . Wow - and Thank you THANK YOU STPHANY, I JUST RETURNED AND IT WAS AWESOME!
I talked to Joe on the phone and was very specific about what I needed and what I wanted to spend. Unlike other sales people Big Joe was up front and very genuine during the entire process. He didn't just try to get me to come down to the dealership and once I got there, he worked with me on the price, the trade in and all the details. One thing I really liked about Big Joe is that once the sale is over, he doesn't just forget about you. He has followed up with me several times, and even helped with minor repair issues that come with purchasing a used vehicle. My son is thrilled with the car, a great vehicle, low mileage and in excellent condition. I would not hesitate to recommend Midway Auto and Big Joe, John in the service department and the entire Midway Auto Team. Every encounter we have had with Midway was a positive one. Thank you
I LOVE this place! Great customer service, great warranty packages, good negotiating, willing to work with you, lifetime oil changes, and lifetime tire rotations. My fiance and I had been looking for a new car for a few weeks now and once we stopped at Midway, we left driving a new car. Anyone who buys a car knows that there is a lemon law in Massachusetts as well as you get what you paid for. They offer 3 different types of extended warranties and unless your buying brand new then I would recommend buying one. Then that way you have nothing to worry about if anything does go wrong in the vehicle! Which no matter where or what you buy, cars will ALWAYS have something go on them, eventually! If your looking for a good deal and a huge variety of cars then MIDWAY is the place to go. I recommend you ask for salesman TOM:) He's AWESOME!!!!