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"Making Your House Feel More Like Home"

"Making Your House Feel More Like Home"

General Info
Residential & Commercial Sales - Service - Installation Home-School-Work-Play, 24 Hour Service
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Services/Products
  • Commercial
  • Duct Repair & Service
  • Heating
  • Residential
  • Air Conditioning
  • Service & Repair
  • Installation
Brands
  • AMANA
  • GOODMAN
  • WATER FURNANCE
Payment method
check, debit, discover, mastercard, visa
Location
We are located 1/4 mile south of 707 on Buffalo Gap Rd, first building that looks like it is partially underground next to Southwest Pools but are not affiliated with them
Amenities
Our best value is our Southwest Air Care, for less than 2 people can eat out 1 time a month, for a small charge of $20 per month you will receive 2 annual check and make ready for each season, enough filters for the year. But if there is a problem we waive the $79.95 diagnostic fee then if the problem is minor repair like a stopped up drain line, bad standard contactor, a standard capacitor broken thermostat wire or just need thermostat re calibrated or programmed or any other minor repair there is no charge for the repair at all if it is a major repair you get a 20% reduction in repair cost, now you can not beat that
Languages
English, Spanish
Accreditation

BBB

Associations
Customer Care™ Dealer
Categories
Duct Cleaning, Heating Equipment & Systems, Air Duct Cleaning, Geothermal Heating & Cooling Contractors, Heating Equipment & Systems-Repairing, Air Conditioning Equipment & Systems, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Mechanical Contractors, Air Conditioning Service & Repair, Air Cleaning & Purifying Equipment, Cleaning Contractors
Other Information

Parking: Lot

Emergency Service: Yes

Services: Commercial, Duct Repair & Service, Heating, Residential, Air Conditioning, Service & Repair, Installation

Free Estimates: Yes

Specialties: Heating & Cooling, Commercial Grade, Boilers, Air Conditioning Systems

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COUPONS & DEALS

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Reviews

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J D.

05/26/2017

Overall
Selection
Service

Outstanding response and service. Price for a new unit was fair and installation complete 2 days after calling in

Dawn H.

12/28/2016

Overall

I've used Southwest A/C Heating over several years and could not be more pleased. I always have a very good experience with their techs, They are always knowledgeable, polite and clean. I recently had to replace my entire a/c and heating and did not hesitate as to who I was going to use. Thank you Southwest!!!

Don C.

09/03/2016

Overall

Called after hours when our air conditioner failed. Mario arrived very quickly and made the repairs. He was professional and courteous.
We are so grateful for the fast service. These are great people to do business with.

Brian B.
Edited: 08/19/2016
Overall
Selection
Service

I've been on their service plan for a while and it finally came time to replace my 18 year old system. Told my service tech I wanted an estimate for system replacement and was contacted within hours. I was met by the owner, Jerry Horton, that same day and provided an estimate in less than 24 hours. Jerry answered all my question and fully explained everything in detail. I thought the price was very fair and had my system replaced on 04/11/16.

The crew arrived on time and completed the work quickly. They ensured the area was completely clean prior to leaving. Employees were highly knowledgeable and even took time to answer my questions. Jerry came out and inspected the work before the crew left. He provided all my paperwork and ensured I had no questions left unanswered.

Quality of work was excellent. I highly recommend them!

claimed iconBusiness Response08/19/2016

Brian we strive to give the best service in Abilene with the best trained best knowledgeable people and the friendliest employees a company can have, We appreciate your kind words and faith in our company to always take care of you

This listing has been claimed by a business representative.
Mandi M.

08/03/2015

Overall

Excellent service! Their technicians installed a new system, duct work and serviced our other unit. they were very respectful and kind! They were very prompt and right on time everyday! We couldn't be more pleased!

claimed iconBusiness Response08/19/2016

Thank you Mandi we strive to provide the best service in the quickest time available so you do not have to suffer through this heat

This listing has been claimed by a business representative.
Michelle D.

07/03/2015

Overall

I highly recommend Southwest Air Conditioning and Heating for anyone having trouble with their air. When our air conditioner stopped working, I first contacted a different company that told us our entire unit needed to be replaced, and the cost to do so would be quite expensive. I then called Southwest Air Conditioning and Heating. Their owner came out to give us an estimate on replacing the unit, but he suggested that one of their technicians give us a free second opinion first. The technician came later that afternoon and found that we only needed a $300 repair instead of a new unit. Thank you to Southwest Air Conditioning and Heating for saving us $9000!

claimed iconBusiness Response08/19/2016

Michelle you have no idea how many companies out there just want to sell you a new unit, they really dont understand service and do not do service its only sell sell sell

This listing has been claimed by a business representative.
Vickie W.

07/01/2015

Overall

Excellent service....technician was very knowledgeable and worked quickly to get the problem fixed. I'll definitely recommend Southwest anytime and any day!

claimed iconBusiness Response08/19/2016

Vickie we appreciate your business and your comments on our employees, we spend alot of time and money to have the best employees in Abilene

This listing has been claimed by a business representative.
Jo M.

11/28/2012

Overall
Southwest AC came to my house ...

Southwest AC came to my house for a service call. They were prompt getting there. The technician was courteous and knowledgeable. The cost was reasonable. I would definitely call them again for service and recommend them to anyone.

claimed iconBusiness Response08/19/2016

Thank you Jo we appreciate your business and nice comments, we know we have the best employees its nice to see people reaffirm that

This listing has been claimed by a business representative.
Priscilla11

03/23/2012

Provided by Citysearch - 
Overall
Air Conditioning & Heating Company

This company is excellent!! I had a positive experience!! They serviced my unit. They had fast and friendly service and all a very affordable price!! They took the time check and explain and show me any concerns with my unit and any questions I had they we’re quick to get back to me to answer them!! I will defiantly be using this company in the future!!

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