Buffalo Gap Rd Animal Hospital

If I could give zero stars for professionalism I would do it. I wouldn't trust this snarky, rude, unprofessional "vet" with an ant. He did procedures without permission and then charged for them when my 18 year old daughter was there by herself. When I called to address the issue, he was extremely unprofessional and sarcastic. I felt like I was talking to a teenage boy that cant control his emotions. It was honestly very bizarre. I worry about the mental stability of Mr. Hitchcock.

Late 2013 I picked out a gorgeous little kitty (Elize) from the local animal shelter and of course needed to get her fixed. The shelter handed provided me a list of vets who would take the provided coupon and provide the services, I selected Dr Hitchcock's location as it was close to my house and their opening hours suited my schedule. Upon calling I reached the doctor and was initially put a little off by how gruff he was on the phone but never the less set up to drop my little kitty off the next day.



8:20am (or so) the next day I came by little kitty in toe and met the doctor at the reception once again he was a little gruff and quick to the point, but at no point was I offended or belittled - I just put it down to hey, its morning. He had a look at my kitty, commented that she was small but looked gorgeous. He said she would be ready by mid afternoon and we could pick her up between then and their closing of 6.



5.45pm - running a little late, I stop by to pick up the kitty, apologising for running late, doctor could not have been more kind about it. He talked me through how the surgery went, letting me know shes still a little out of it and just to put her box in a safe spot and let her wake up on her own and within 24h she'll be 100% again. He went off to get her from the back room and spoke kind things to her as he brought her back to me. He said he would sort out getting the paperwork back to the shelter and that I was set to go. He shook my hand and off I went home.



Just recently (April 2015) I purchased another kitty (Muse) from the shelter for a friend for my first cat. Given the service I received the first time, I wanted to go back to Dr. Hitchcock. After I picked her up, I gave him a call asking when I could drop her off, once again, a little gruff on the phone but said to drop her off this afternoon if I wanted to. When I took her in, he treated both kitty and myself with respect and although he was straight to the point - not rude in the slightest. Kitty ended up needing to stay overnight and I was unable to pick her up until lunch time the next time but she was well taken care off. Her surgery site is now healed up and you can barely tell she was touched.



Another reviews have said some nasty things about Dr. Hitchcock, but he is very professional and does care for the animals in his care. Yes, he is straight to the point, and on the phone can be a little gruff, but his work is outstanding and you can tell he is passionate about his job. I would not have trusted my second kitty to him if I had issues with him to begin with. I will definitely be returning to him for any more care my cats require.



Thanks Dr. Hitchcock!

Jana, Elize & Muse

We have been taking our puppies to Dr. Hitchcock for several months, and service has always been great. While it is true that he does have a no-nonsense(maybe slightly gruff) attitude, he is very professional and provides top-notch service. His prices are fair, and he treats his furry patients with great care. We once tried Windmill to investigate a cough, but when we showed up for our appointment we were told to wait outside in the car. On a very hot day, this is not an appropriate response. This is something I do not see Dr. Hitchcock doing. He has always treated us and our dogs with kindness and understanding.

Buffalo Gap Road Animal Hospital has a small facility, but it is great. I would recommend Buffalo Gap Road, in fact I have to many people.

I have been taking my pets to Buffalo Gap Road Animal Clinic for about six or seven years now and I really love it. Every time we are in to see the vet, we get in at a very reasonable time, we never have to wait long. The staff is just so nice. They are all very friendly and we are always greeted at the door. I will continue to bring my pets to Buffalo Road Animal Clinic, and I will continue to recommend them.

Dr. Hitchcock is a very knowledgeable, kind and caring vet. He works to accommodate my schedule, which is unusual because most medical professionals don't mind wasting their clients time. He takes the time to explain things so the layman can understand what's going on. I only have dogs and cats in my family, but I have friends that have birds, reptiles, and snakes. He also treats these "exotic" animals and as far as I know, he is the only vet in town to do so.

I would not hesitate to recommend Dr. Hitchcock to all my family and friends, he's a good guy! That is why I am proud to give him a 5 star rating!

Dr. Hitchcock has been my vet for over 10 years. His small practice is refreshing. When I call the clinic, I actually get to talk to the doctor, not a receptionist! I have been very pleased with his attention to detail, his professionalism, and his compassion towards me and my pets. Two years ago, my 15-year old cat, Habibi, was diagnosed with end stage renal failure. Dr. Mark educated me on how to take care of her, administer meds at home, and feed her properly. He even called to check up on her on several occasions. With his help, she lived a year longer than other vets estimated she would. I am so grateful for his caring service and will continue to have Dr. Hitchcock as my family vet for many years to come.

The man that answers the phone at this establishment is very rude and lacks social skills!!! I would never dare take my animal to this clinic merley BASED on our phone conversation.

Dr Hitchcock is very good with animals they seem at ease with him. He opened up at 4am to take my dog in that was injured he also handles other animals that most vets wont he's a pleasure to have as our vet and would recommend him to my friends and family