What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Excellent service and friendly atmosphere. Great from start to finish. Would definitely recommend them to others.
They advertise a car on line and then call that the internet price.. had a voucher for down payment. They said you can't use both. No voucher or you pay the dealer price. If a car is on your website with a price that should be the price. These people you have running this promotion to sell cars. Are not honest. Pisses me off. Left without the car I wanted.
I wanted to take this opportunity to thank you and your staff for helping me last week. I had come to Texas from Illinois to take a job in the oil fields of West Texas. Eight days after starting the job the project was canceled and everyone got laid off. As I left Pecos Texas I had a flat tire. I was able to repair the tire continue my trek back to Chicago. About 16 miles west of Colorado city my alternator went out. It was 9 o'clock in the evening and I was able to get a tow truck to take me into Colorado city and deposit me at the local auto parts store. I spent the night at a local motel and in the morning was able to buy a new battery and wanted to buy a new alternator. I was informed that I would have to wait a day or two for an alternator for my vehicle as none were available anywhere close. I made the decision to try and make it to Abilene on just the battery and to see if I could find an alternator there. About 30 minutes from Abilene I was taken aback by the thought of not finding a reputable mechanic to install my alternator. So I prayed and got the idea to call a local Assemblies of God church and ask for a recommendation. The woman at New Hope Assemblies of God told me that a member of their church named Bill was the best mechanic in Abilene. I called the number she gave me and the young lady at your shop took my information and told me I was about 20 minutes outside of Abilene and she would call me right back. She informed me that she could have an alternator waiting for me when I got there and it would all be taken care of. As I arrived at your shop and filled out the information for a new customer sure enough an alternator was delivered by a NAPA representative. Within 15 minutes one of your mechanics remove my old alternator replaced it with the new one. I paid the bill and was on my way. This is been the best experience I've ever had with any mechanic in my life. I'm seriously thinking that the next time I need service done to my car I'm going to drive back to Abilene!Thank you again!Chris FoxRockford, Illinois
I have really enjoyed get work on my car done here. The guys working here are very nice and let you know everything that is going on with my car. They where more than willing to help me in every way. Very great service and very nice people.
Toms has great service and is definitely worth giving your business to! Toms is locally owned and every time I go in the team remembers who I am to include the owner. Jay the GM goes above and beyond to help you out with any issue. He is also one of the wheel experts and is very knowledgeable. They did an outstanding job on my vehicle and you better believe they have earned my business for years to come.
I bought a Jeep Cherokee last week. I love the car! With that said, my experience with the sales department was horrible. I was going to go out of town to buy my vehicle, but the owner and his wife are great people, and support a lot of local business. I actually sat at a desk for over two hours without being spoken to while the staff had a 401K meeting. I'm sad to say it, but this was just a small part of my horrible experience. I wish I had never given them my business
DJ's is the best of the best. Excellent service for years. Good ol fashion honest professional service. Highest recommendation!Gary Miller
Don't go try and buy a car here!! They are prejudice and even if you have bad credit they smother it in your face instead of help you, they are a waste of time!!! Plus their cars are no good, Lemons!!
I would like to thank Phillip underwood and Andrew Elliot. They went above and beyond to get me into what I wanted. Phillip underwood was very knowledgeable, honest and professional. They made me feel comfortable. Now on the financial side of things Andrew Elliot was amazing! He broke everything down to me to where I could understand. Thank you again Phillip and Andrew for making my experience at Lithia wonderful!!!
Star Dodge has friendly salesmen that will go out of their way to accommodate their customers. This is more important than winning a game.I'm giving a 4 star rating because everyone needs room to improve.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.