Worst hotel stay ever. They told me incorrect billing information, charged the wrong card and refused to charge the initial card. The manager was disrespectful and refused to rectify the situation. She told me she couldn't do anything because 48 hours had passed from the reservation....this was about 24 hours after the reservation. The room wasn't even cleaned very well and a very minor request I made to the desk was just basically disregarded. If you like competence, respect and getting what you pay for....don't stay here.
2115 SW River PkwyPortland, OR 97201
From Business: Our newly renovated hotel in Downtown Portland, OR is located near Tom McCall Waterfront Park and within walking distance to Portland’s city center. The Residence…
Bed was hard as a rock. Gave her our rewards number to enter. She could not even figure how to put it in. Don't bother to show up before 4pm or they will tell you to come back after 4pm. They will also want a $50 deposit witch they do not tell you when you make a reservation. Tried to tell the lady at the desk that nothing was said about a deposit, she just said to us 'read the fine print'. I check and nothing is ever said about it. Will never stay at a shilo inn again!
I just moved here from Alaska and already have a short trip planned that I can't take my baby with me. I did heavy research and happened upon Howliday Inn. I saw the great reviews on many platforms so I decided to give them a shot. I emailed and inquired with them about my dates. They requested to have my dog do a one day daycare stay so they could evaluate him and get to know him. I think this is an amazing process and all boarding places should do this. We set a date but unfortunately while we were moving he got a horrible injury. The staff was amazing and super responsive. They let him heal for a month and then we finally had him do his evaluation! We walked in and I automatically assumed we would be walking into a huge "play pen" of dogs. No! We walked into a quiet and clean reception area. He didn't have to be stressed seeing other dogs while they talked to us, so nice! They took him back after going over his paperwork, making sure he was healthy. They gave us a tour and told us what they were doing with him. They slowly introduced him to one dog at a time and then eventually to all the dogs as a group. They told us all about their rules and how they rule everything. We left for the day feeling like we made an awesome choice. But it doesn't stop there. Mid day, one of the staff called and left a very detailed message about how our dog was doing. It was so nice to have an update and not just a "he's great" but a 2 minute detailed list of what he's doing and how he's doing. When we went to pick him up they had all the paperwork ready for us that they promised us. They take cash, check, or card which is fantastic. He was brought out to us so happy and excited. The best part, he didn't smell at all! They keep that place so clean. Most boarding places you pick up your dog smelling of urine, dirt, and other smells. He smelled his normal self! He slept the whole rest of the day too, so pooped out! I can not wait to bring him for his weekend stay with them. I know I will have a complete peace of mind with him here. I am incredibly over proctive of him and this is the first place EVER that I know he will be taken care of the way I take care of him. The staff truly care about the animals and show so much love for them. Every penny they charge is 100% worth that piece of mind that my animal is cared for at a high level while I am away. Now I can vacation without worrying about him! I highly recommend this place!
Don't stay here!! I found a dirty needle in my bed.. and stained sheets! Beyond discussed! And refused to give me my money back
This Motel is not worth staying at when they don't allow you to have guess when you spend a lot of money at this motel and they tell you you cannot have guessed you cannot have a service dog what kind of crap is that but when you see nothing but drunk people in and out all day long and they going to tell you you cannot have guessed I think that sucks I would never stay at this hotel again and life all they do is take your money they are full of s*** I was not happy and I requested my money back and I would never stay there again the housekeeper they was nice the maintenance guy he was nice but the owner and the manager it was full of crap when you a grown-ass adult and you cannot have guessed where you stay at I think that's a bunch of b******* especially when you paid your money so no thank you thank you budget in but no thank you you would never get my money again you just lost a good custome's
Our room was very clean and comfortable. We'll be back!
Always great every time I stay. Dave is marvelous!
5 stars for Andrea! She was wonderfully accommodating. She was much appreciated.
I was recently at the Shiloh in PDX and I was on a quick lunch didn't have much time to spend but I was in and out had a great lunch .the saiad bar was fresh.my server Dee was funny and personable was there johnny on the spot for everything that I needed.I was impressed I often rate restaurants on their service and the waiters and waitresses and I left a very happy and satisfied girl.
Thanks for best sleep ever had in a awhile it was awesome.