Great people, very fast and very nice open on the weekends
I have been going here for several years and have received nothing but excellent service from day one! They talk to you and ask you about how your feeling etc and care very much! They give the type of service you can't get at the bigger stores where you are ignored and treated like a customer not a person! Manor Drug's staff is the very best! Ignore the bad review! In all the years I have been going I have never seen them treat anyone with anything but respect! If someone received less I would guess they earned it in a bad way because I've also seen them take large amounts of time (always still polite) to help difficult people. I am a customer! I am in no way related and don't work there. I just believe in giving credit where credit is due!! People jump to give bad reviews.... They deserve credit for being the best!
I was disrespected by one of the pharmacy helpers Emmanuel. He wasn't any help he had zero customer service.
Store called to say prescription was ready, Went to drive up but clerk said she couldn't give it to me unless the pharmacist was there to sign off on it because she was on break and would be back in 15 minutes. Not convenient I have picked this same prescription up many times before no problem. When the call and say its ready , it should be ready period.
The location is convenient enough as I'm near Palm and Clinton. As far as expertise they are probably as knowledgeable as any other pharmacy. However they are extremely lacking in service. If you call wanting to speak to a pharmacist you might be on hold for more then 30 minutes. If you go to drive thru you may sit outside for more then 30 minutes. They are either extremely short staffed or simply slow as molasses. I think it's short staffed but why they don't get more help is beyond me as this has been an ongoing problem. Last time they will have me waiting. I'm transferring all my prescriptions to Palm and Shaw.
Pretty good for everything but the pharmacy. Have to wait at least two hours for meds, only to be told that they will call me in a couple of days when they are ready. This happened every time, for antibiotics, my kids steroids(bad immune systems), nebulizers, inhalers, allergy meds, epi-pens. I finally got tired of the hastle, the waiting for them to call me. So I decided to transfer and fill the scipts at a nearby CVS. Well about two weeks later no meds. Figuring it was CVS I go there to check on the status. The same pharmacy tech is there and she says she remembers me. She pulls up my kids file and says oh looks like rite aid never responded to our request for the transfer. CVs had faxed them three times and called a few times trying to get rite aid to respond. Guess what???? Still waiting, my kids are out of their meds, meds that are life and death for them!!!! Don't worry I'm not just writing a bad review I'm going there today to handle this, I will so in front of their register until this is fixed!!! Then, I am done with rite aid, this has just been absolutely infuriating!!!!!!
I've been going to them since 2013 but stopped for some odd reason. But I have been going to raid aide since it's closer to my house and they have the worst pharmacy. Pills are never stocked and it takes forever to get them filled. I decided to go back to pill pharmacy and they still had my information on file!! No questions asked got my prescription in 15 min!
I'm really disappointed in my neighborhood Walgreens! I shop there every single weekend and some times more. I just looked at my bank statement and I've shopped there five times in the last two weeks spending nearly $300. I get all my toiletries, vitamins, photo needs, Pharmacy, beauty products and more at this particular Walgreens and the one time I want to return some nail polish and can't find the receipt they can not accommodate me. You would think they may consider making an exception for a loyal customer like myself explaining that I will need to have a receipt in the future.....anything. Nope. Bye Walgreens, if you can't show some appreciation and loyalty to a one of your best customers then I'll be taking my business to the CVS at Willow and Nees. :/
This is the best of the best Pharmacy I have ever used, they are polite , kind and go the extra mile every time . Fast service in 10 minutes! strongly recommended.
Slowest,Inconsistent, Pharmacy in Fresno! Poor wife At Home needing her pain Medication in which they said would be filled by 5pm Tomorrow.....went to Walgreens, was filled in one hour! They definitely need more help, especially when they have 7+ people standing in line, and same amount of cars in drive thru!