I placed an order for food and was shortchanged and cheated out of Twenty dollars. I waited over a half hour for assistance despite video and receipt printouts. Filed BBB complaint. Do not patronize!
Was told 40 minutes for delivery.Called at 1 hour mark and was told they were "just working on it".Usually go to Dragon Boat, but, they were closed. Dragon Boat delivers within 30 minutes...without fail.SKIP THIS PLACE.
Alway quick on my deliveries and dine in too Havent had any trouble with the choices of food so far. Love it.
Well first off im usually a loyal customer because of their location to my house. My visit at China Chef express was horrible. The representative on the phone who took my order told me 15 mins and my food would be ready. I got there 20 mins later and the clerks which are never giving good customer service told me it would be another 15 mins due to how busy it was. Why wouldn't they tell me this over the phone... Very poor service. Then i asked for a manager and they told me its too busy to speak to anyone. So i asked who was the manager on duty and they told me BRENDA... I asked for her last name and everyone was clueless. A older male respresentative told me thats not important because shes the only Brenda... So since i dont know her name shes a chubby hispanic lady watch out for her and this poor service.
Terrible... I ordered a shrimp dish, got 4 shrimp. Hot & sour soup? More like sweet teriyaki soup. True Chinese shrimp dishes are served with a white sauce, not the same sauce as a pork dish. Never going back.
Blech!old dry chicken for the S & S.slimy spring rollsEgg Foo Young wound up in the trash.
Good food and great service. Had the Cashew Chicken lunch which came with fried rice, eggroll, and cream cheese wonton. Reasonable portion, served hot, and very nicely presented. Will continue to go here in the future.
This was a great small restaurant. We were visiting Denver from Montana, and we all thought the food was wonderful! Right now (Friday lunch), I am finishing the food we got there; there was enough, even with the small size orders, for two meals for three people.
Visited on 11/15/13 at opening of store for the day. The prices may be higher than corporate fast food joints but keep this in mind; you are supporting a small business. I would have liked a combo option but at this time one is not offered. They offer several different drink options from fountain soda to bottled products. The fountain soda taste a bit off on the mix and would do well to improve the customer experience by having that fixed as it seems there is more carbonation than syrup in the mix. I tried Dr.Pepper, Pepsi and the Mountain Dew. Due to the mix problem I found the Dr.Pepper and Pepsi unenjoyable, Mountain Dew can still be pretty good on a mix issue. Now to what you really want to hear about the food. I got the large Philly Cheese Steak with mushrooms, lettuce, tomatoes, pickles, mayo, and cheese and let’s not forget the meat. I had thought about doubling the meat but was pleasantly surprised to find the sub over flowing. The bread was very soft with no hard spots I could find and tore easily when bit into. The vegetables in the sub were also very good and did not taste like they were mushy. The cheese was very good and did not taste like some cheap imitation cheese that some corporate chains use. There was so much cheese it every piece of food had it and it was over flowing when I opened the wrapper. The steak was very good, it was tender and flavor rich and I felt there was more than enough in the sub. I also had an order of fries. They are very good as well; although I can’t tell you the brand they appear to be shoe string and were cooked just right. The inside of the restaurant was very clean and seemed to offer ample seating for the small space they have. The counter space was also clean with good spacing with a display cabinet showing off various cookies, drinks and sauces. The kitchen also appeared very clean and organized. The shelf to the left of the register front has condiments of sauces and extra items to add to your sub. The menu did offer a good selection of items like different types of subs that are not all steak, burgers and a few other items. I did not check the restroom but if I had I would have expected the same kind of cleanness I had already seen. I would recommend to come here for cheese steaks and to support a local business. In the end prices may have been higher than what you would expect (keep in mind small business) but I felt I did get my monies worth. Out of 10 points I would give them 8 out of 10 points. That’s a light 8 based on issues with the fountain machine which could be easily fixed.
we have been going to this place for a couple years and have loved it every time. yes there have been mistakes here and there that they have made up for but over all its one of the best with the very best lo mien.