Wow where do I Begin. My family lost there house and had to move quickly. They were blessed to find a house and had to come up with over 3000 in expenses to Move in. Now they are forced to live without water for a week because the MUD district demands 235 dollars to activate service. Yes 235 for water. That is absurd. I called to ask them if they could bill the deposit and was told NO. This company has no heart no compassion and quite honestly are the reason people should really consider where they move. I will make this review available to anyone and everyone. This is horrible.
Absolutely the WORST customer service I have dealt with. When you are a boss, by the way her name is Pam, of a company and a customer calls you frustrated, the one thing you SHOULD NOT do is get an attitude with the customer, yet that is exactly what I got. These people really are rude and incon…
With the new management and staff, they have worked on building and maintaining a better relationship with their customers. I like them.
WORST CUSTOMER SERVICE EVER!!!!! IF I COULD USE ANOTHER WATER DISTRICT I DEFINITELY WOULD BUT I HAVE NO CHOICE SO I HAVE TO KEEP USING THESE DISRESPECTFUL PEOPLE. YOU CAN'T GET A SIMPLE QUESTION ANSWERED, THEY NEVER RETURN YOUR CALL AND HANG UP ON YOUR FACE IF THEY DON'T WANT TO DEAL WITH YOU! NO WAY OF TREATING SOMEONE.. CUSTOMER OR NOT! ESPECIALLY WHEN YOU ARE ONLY TRYING TO GET THEM PAID!!!!!!!!!! AGAIN HORRIBLE CUSTOMER SERVICE!!!!
Absolutely the WORST customer service I have dealt with. When you are a boss, by the way her name is Pam, of a company and a customer calls you frustrated, the one thing you SHOULD NOT do is get an attitude with the customer, yet that is exactly what I got. These people really are rude and inconsiderate and I suggest to anybody that has their service to drop them and anybody looking to go through them please do not. I would hate for anybody else to deal with them.
I don't even know why they advertise their phone number because nobody pick it up. I've tried to call them in this phone number for hours
I agree with the other 2 complaints- this water disctrict is horrible and something should be done. My water bill is completely outrageous (400.00??)There are no options in this area.