BE WARNED ITS AN OK PLACE BUT YOU HAVE TO BE CAREFUL!! THE FOOD ARRIVED 2 HOUR LATE! I CALLED SEVERAL TIMES AND DEPENDING ON WHICH SALES REP YOU GET YOU GET DIFFERENT STORIES! FIRST THEY ARE RUNING LATE, THEN THE STORY WAS HE LEFT, THE LAST STORY I GOT WAS THE DRIVER HAD SEVERAL ORDERS AND WAS ON HIS WAY.... YEA THAT WASNT THE CASE AT ALL! THE FOOD ARRIVED AND THERE WAS SOMETHING FISHY ABOUT THE DRIVER, HE GAVE ME MY RECIEPT FIRST AND WATCHED ME AS I WROTE NO TIP (SIMPLY BC IT TOOK HIM 2 HOURS TO BRING ME MY FOOD). THE FOOD WAS HOT AND GOOD NO COMPLAINTS ON THAT. MY ORDER WAS PURCHASED AT THE END OF SEPT. ALMOST 1 WEEK AND A HALF LATER I CHECK MY BANK ACCT AND BEHOLD I SEE A CREDIT FOR PIZZA HUT FOR $3 AND SOME CHANGE ADDED. I CALLED WONDERING WHAT HAPPENED AND TURNS OUTS THE IDIOT DRIVER DECIDED TO TIP HIMSELF! OF COURSE I WAS FURIOUS! BUT THE MANAGER (ASHLEY) WAS NICE AND DIFUSED THE SITUATION. THEY CREDIT THE ACCOUNT AND MADE SURE I WAS HAPPY WHEN WE GOT OFF THE PHONE. I CAN T BELIEVE THE DUMB DRIVER DID THAT!!! EITHER WAY IF YOU WANT TO ORDER FROM HERE BE SURE TO DO CARRY OUT AND CASH. IF YOU DO DELIVERY AND CC KEEP YOUR RECIEPT AND KEEP TRACK OF THE TRANSACTION.
Very good pizza. The works pizza is my favorite. The staff is very friendly and helpful. I enjoy the delivery service. You usually don't have to ask for extras, most of the time they have them on hand or present them at the door. Mike is my favorite delivery person.
I order from here a lot and don't understand why the negative reviews. The employees i have dealt with have always been pretty cool. Anyway, the point of this review is to highlight one of the drivers. I don't know how long she has been working there but she is super cute and sweet and i felt li…
I teach with Spring Branch and Papa John's is unfortuantely our ""approved vendor"". Whenever we have a party and want to order pizza we are required to use these bozos who NEVER offer ANY kind of specials or multipack deals, like previous approved vendors did. Whereas I could get $7 large pizza…
my husband ate 5-6 pieces of pizza with extra cheese,mushrooms and pepparoni and is sick as a dog.When i called papa johns and spoke with a manager he was rude to point of telling me that noone else has complained and he could and would do nothing about it.Now i know why i only order from Pizza …
Took forever to get the pizza....I think like 1 and a half hour. I called them and kept saying the pizza should be thr anytime....will never from here....I like papa johns pizza but not this store
The manager who said her name was Dena is more then rude. She is offensive. The owner needs to read these reviews before she runs more good customers like myself off. I definitely wont be ordering from this franchise again. Moreover, the coupons are not honored at this Old Spanish Trail locati…
9718 Hillcroft StHouston, TX 77096
From Business: Papa John's is one of the world's largest pizza companies that maintains more than 3,000 locations in over 45 U.S. states and nearly 25 international markets. Established in 1984, the company operates and franchises pizza delivery, carryout and dine-in restaurants worldwide. Its restaurants menus include a variety of pizza…
I love Papa John's Pizza. The crust is not too thick or chewy. I love the taste of the sauce. The ingridients are plentyfull and big. There cheesy bread is almost like eating a cheese pizza. What else can I say they are the best in town.
The bike thieves are flyer guys, not the pizza delivery guys. The pizza delivery men there are fabulous - I have ordered from them dozens of times and they are fantastic. I love their pizza sauce more than any I've ever had. They have good prices and the owner is fabulous! The lady that works weekends some times isn't always great - she sometimes messes up orders but on the rare occasion that has happened, the owner very graciously credited me and taken care of the problem. Their pizza rocks and the other food is surprisingly good as well - and their delivery drivers are great - I highly recommend Texas Pizza!!!
I don't know what it is and why I keep placing my orders from these people from this location. One employee sucked on a lollipop while she made pizza, another employee handled a cash register and then abruptly turned around to make another pizza, another employee had his ear phones in his ears with his phone while making pizza (forbid he touches his phone while making pizzas), and lastly but not least, of the nine years that I have placed my orders here (my mistake), these ppl to this day may have a hard time understanding what the heck EXTRA sauce is!!!!!!!!!!!! Puh-leez! Two stars for all of the frustration.
Service is great and food is great, however they seem not to get the correct order. We ordered online and at delivery got a totally diferent pizza.I called the store and was told we would get the correct pizza delivered. It's such an inconvenience when your thinking you and your family are having dinner together and come to find that you now have to wait. This has happened more than once, the only reason we continue to order from this location is because the its literally 5 minutes away. Would give 5 star but I am disappointed with not getting the correct order delivered.
very disappointing pizza tonight. we had their pizza just last week and it was fantastic, but tonight for the 2 for tuesday special, it seems like they were trying to save some money on this deal. our pizzas seemed to have very little sauce which is what i loved about their pizza last week... the sauce oozed out last time, tonight it was so dry i actually looked to see if there was any sauce at all. we will give this another try and ask for extra sauce next time, but if they dont pull it off at that point, i wont be able to recommend.
I drove from work, for lunch, to Tony's by an Italian co-worker who said, 'Youse got to try this!' Over the last 4 years, I've recommended Tony's & have received many 'Thanks' from those who have eaten there countless times since. It's always a great meal, as I've never had better pizza, anywhere. The service is always excellent, the ingredients always the freshest & pound for pound (as a slice of their pie weighs as much as a whole pizza chain pie), it's your best value!
Definitely by far the best customer service i have ever received at a Papa Johns. Store very well maintained. Kids could not agree on a pizza topping when we got to the store we had to change our order, the general manager Lindsey with out any hesitation took care of the changes and had my pizza ready in no time. Very well at choosing your leaders papa johns. Responsible and attentive people like her is what keeps the customers coming. Plus the pizza was great.
We just had jets for dinner. My husband and I grew up in michigan and Jets was a staple of our "pizza nights". We were so sad when we moved down here to Houston that there were none. And now there is! Let me tell you, it is EVERY bit as good as it was back home. The pizza is amazing and we also had the breadsticks and boneless wings and those were awesome as well. We cannot recommend this place enough! Service was great too!
It has a large variety of foods. You have enough to choose from if you have to pick from and if your really not wanting to go our or cook yourself...it will do...maybe not your favorite restaurant but it is pretty good. It also is the only place that delivers in my area then the commercialized pizza joints. I wish more people delivered around here Tex Mex or Seafood...would be great and give us cooking moms a break now and again.
We just move and got their menu on our door. We had he Brazilian Four cheese pizza and the Brazilian fominha burger deliver and it was the best pizza and burger I've had. The combination of the flavor of the four cheese pizza just melt in your mouth. OMG, the fominhanburger was stack with steak, beef patti, chicken, ham, bacon and egg and it was so good. Definitely found my local pizza joint.