Horrible customer service. I had direct deposit with them, and had to post a paper check, and they held it for 10 days ! would not even compromise at all. then the supervisor had a smartmouth. I switched banks and took my money elsewhere.
6707 Brentwood Stair RdFort Worth, TX 76112
From Business: Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.6 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,700 locations, more than 12,500 ATMs, online (wellsfargo.com), and …
7. BBVA Compass
1689 Eastchase PkwyFort Worth, TX 76120
From Business: BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass is a Sunbelt-based financial institution that operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, …
11. Bank of America
500 E 7th StFort Worth, TX 76102
From Business: Welcome to Bank of America in Fort Worth, TX, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you…
14. Financial Center
777 Main StFort Worth, TX 76102
From Business: Visit the Fort Worth, TX Frost Bank for all of your banking needs. Banking, Investments, Insurance, Lobby ATM, Motor Bank ATM, Motor Bank, Notary Services, Online Banking Center, Safe Deposit Box.
801 Houston StFort Worth, TX 76102
From Business: PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC.
819 Taylor StFort Worth, TX 76102
From Business: Founded in 1935, PenFed is one of the largest credit unions in the U.S. with over 1.5 million members served across 50 states, DC, on military bases in Guam, Puerto Rico, & Okinawa. Equal Housing Lender & Federally Insured by NCUA.
23. Frost Bank
640 Taylor StFort Worth, TX 76102
From Business: Texas roots. World-class service. From banking and insurance to all your investment needs, Frost is here for you. Literally. If you're in Texas, chances are there's a Frost nearby with folks you can trust to navigate you through any financial decision, no matter how simple or complicated. And because we put people first, y…
We really enjoy our relationship with the good folks at this neighborhood bank. They always are friendly and make you feel special. Just got a car loan with them, with excellent credit terms.
I received check from my mom,s estate, small amt of 332.00. It said pay to order of...my name then it said on behalf of ....my moms name. L Alonzo said I needed paperwork and I said I have nothing. Check came in mail. Nothing else. He said several more times I need some type of paper work. After telling me 3 times he decided to call his manager. He told this account is very new. I opened it Januray 28th. I went in on April 15th. He hung up and said out loud the treasury dept is closed on weekend so I can take deposit but money wont be in account till Monday after 5:00pm. I said uh okay then before I could say okay or ill come back he then said 'beside you have a second chance checking mam" !!!! In front of my granddaughter and people behind me. I took check went to wallmart customer service counter and cashed it for 1.50 went back to deposit some of it. I told him in a very calm manner ' I would have been satisfied with your answer that treasury dept was closed but its no ones business what kind of checking account I have. He then proceeded to argue with me. Literally argue saying he had to tell me this. I said I don't want to hear your explanation anymore so please stop talking. As we walked off my granddaughter said to him ' im sorry' and not because I was upset with him. She thought it was her fault he got in trouble. All the people have always been so nice. He was rude. Argumentative and just horrible. I know Im not the only person he,s been this way with. I cant be.
I have banked here for over 3 years. It's convent and I have saftey deposit box here. I regret it every day. If I have to do anything with the customer service people. I have to ask for the manager. Their incomptant.from reordering debit card to telling me what I'm doing wrong to use bill pay. One day he gets into my personal account shows me as he's fixing my problem. To no mam we can not get into your account it's against Co policy. I can't use any of my bill pay. Says default isn't valid. Will be changing banks Monday
Don't do business this the fraudulent credit union. They will place forced insurance on your vehicle after you have supplied them with your correct AND up to date insurance. I have been trying for 5 months to get this fixed. Next stop is my attorney's off Wednesday morning.
Deposit cash January 31st 2016 store was closing no less then 5min I checked my account found that the clerk reversed my deposit from my account so before you leave this branch please check your account to make sure that they do not reverse your cash or your deposit. will update once I see y my cash deposit was reversed from my account store is closed I don't know her reason why she remove my deposit Aguilar clerks was and a rush and in rude
If your looking for Superior Service and a Bank that cares then the Chase Bank on Bryant Irvin rd is the bank for you. Not only did they take the time to understand my financial needs (and I had many) but they also got to know me and my family. They are what is called a CPC Branch so they have the ability to help with Mortgage, Investments, and Business accounts. They also have the ability to help with more sophisticated financial needs like mine ...I needed help with a large sum of money I was about to recieve from a family member. I finally feel like I have a financial partner who I can count on. I would encourage any one to go and check the wonderful staff out for themselves.