This location has improved by leaps and bounds and their staff is always most courteous; but under pressure when busy, the food is a little too cold. Also, why bother to use tomatoes at all when they're not ripe? I'm kind of surprised they looked reddish as hard as they were and as green as they tasted. And sadly, this is always the case with your tomatoes. Also, I get it when you have to rush but still put ice in the drink ordered without ice (survivable, though unhappily so) but most of all, please get rid of that "plasticky" American cheese, or verbally offer another choice at the time of order. I am really surprised that restaurants even think of putting that fake American cheese on anything these days. It even tastes fake. So, BK, you really aren't so bad but you certainly could be better. Thank you.
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I love Taco Bueno and would eat here more often if it weren't for the workers. THEY NEVER PUT ALL MY ORDER IN MY BAG!! If I have to drive back up to the place they don't even offer up an apology or a free item for my trouble, then even act as though you're putting them out. Whatever happened to customer service? Taco Bueno has the worst. I had to go back for the cheese they forgot to put in for my cheese nachos and I stood and watched the lady clean off the counter with the lid to my cheese and then popped it on my cheese container. When they handed it to me I took the lid off only to see all the little bits and crumbs left in my cheese. UNBELIEVABLE!! I wouldn't have believed it had I not seen it for my own eyes! BEWARE!!
We originally had an issue with our order. It was missing some things once we got home. I emailed Whataburger and got a call back shortly after offering to either completely refund the entire order or go in for a replacement. Dave the general manager was incredibly friendly and helpful. We later just decided on a replacement and the manager Claire was equally helpful. It was a simple mistake and I really didn't expect a full replacement but appreciated it nonetheless. Will go back and not just because we LOVE Whataburger but because their customer service is awsome and quick. Thankyou for all your help Dave and Claire!
I have always had good experiences here. The cashiers are always nice and don't look ghetto like a certain restaurant right across the street... I went tonight through the drive-through and either a cook or cashier just tossed a bunch of stickers inside a bag for my daughter while a certain other place with golden arches didn't even bother to give me any ketchup after I requested extra ketchup at the drive-through and forgot my soda pop... I know where I'll be eating next time... Oh, and their shake machine actually works unlike McDonald's shake machine, it's a miracle!
I used to love Sonic but they seem to have been skimping lately. I used to order the breakfast burrito all the time but they have shrunk to half the size they used to be. It's all egg and a couple of pieces of sausage and a little cheese. They look like the size of McDonald's order excet you get two burritos at McDonald's. I wish they would go back to the bigger size filled with sausage egg and cheese like they used to be. They aren't fooling anyone and have lost my business for the most part.
THe food is good but getting sauce is terrible. Especially if you are going through the drive-thru. EVERY TIME I ask for extra sauce it falls on deaf ears. Today for example I got a medium arbys roast beef and wanted some extra arbys sauce, I GOT TWO total. So I had to park and get out of the car and go in. I even offered to BUY the sauce. This is very upsetting especially when you are in a hurry (hence the reason for using the drive-thru in the first place).
I stumbled upon this establishment while looking for a delivery option other than the norm, of pizza and Chinese. I had a good ordering experience and my est delivery time was 45 mins to an hour and they were here in about 35 mins, the food was good and the customer service was fantastic! It's such a relief when delivery people don't walk into my office as if they hate their jobs. Also, very reasonably priced. I will definitely be using them again.
They messed up my drink 3x and when I got home I had someone else's order. I'm on a restrictive diet and couldn't eat anything I was given. I tried to call to rectify the situation and the phone rang 35 times before I decided to just write a review. After writing this, I called one last time and got someone who said they would make it right, so I've improved the rating to reflect that.
I took my daughter in to get Valentines day pictures and they did an absolutely amazing job!!! They are more expensive than other places but you get your pictures in an hour, you don't have to wait around like most, and the photographers do a great job, they are very patient and took their time to get a great picture. I recommend them to everyone!
I like this place, however, the drive thru situation they have set up is RIDICULOUS! You can't pull up to the window unless you back up & then pull back up which is impossible with people right behind you & the limited space. Clearly having a drive thru was not in their construction. Anyhow, good food & good service.