This was the absolute worst service I have ever had at a restaurant. We thought we'd try this place out as we live in the neighborhood. What a bad choice!The food took over an hour and a half to arrive. The waitress was completely unapologetic and argued, yes, argued with me about how long we had been waiting until I had to politely ask her to leave our table. The manager was utterly useless and had obviously also been trained to argue with customers and try to escalate the situation. After the food came, the waitress then tried to rush us through, attempting to take my son's plate after only 7 minutes. She then refused to accept any responsiblity for the food coming so late, after we had pointed out tables that had come in later and left earlier than we had. In fact, she was deadset on getting in the last word. Unbelievable.
1279 N Rand RdArlington Heights, IL 60004
From Business: LOLA’S pizza palace was opened in 2014 by CHEF Bruce Barton with a desire to serve fresh. Homemade pizza. Sandwiches. Salads. And desserts like the ones HE grew U…
101 W Campbell StArlington Heights, IL 60005
From Business: Armand's Pizzeria is an eating establishment that specializes in Italian cuisine. It serves the residents of the Chicago area. The restaurant offers a variety of …
We have been eating here for many years and only have two complaints. First, they have a habit of starting to clean off the tables before we are finished. Second, they don't put the prices on tge specials board. For a lot of people, specials mean special pricing. Other than those two things, the food is always great, never had a bad meal there.
I was so happy to see this restaurant come back to town. Went there on a Friday night and were seated promptly. Our server was pleasant and answered our questions about menu options. I ordered the swordfish putennesca. When it came, it looked it was family style! It was huge ! The swordfish was covered with fettuccine noodles , very fishy tasting and tough. The server asked how it was and after telling her it was fishy she said that it was fresh this morning. Could not be! The manager stopped by and after telling him the same thing he too said it was fresh this morning. The server said sorry and asked it I wanted something else. Well after eating some of this dish, I had no appetite for anything else. There was no attempt to offer dessert or coffee or take the cost off the bill. The manager never came by again. They seemed more interested in turning tables than making sure you were happy with the meal. Don't think we'll be back. We felt like we were in a cafeteria, ambiance and table setup need some attention!
This is such a great place to go have good time and good meal. Every dish my friends, family and I tried here has been just awesome. Their service is excellent with very friendly servers and the food comes out quickly. Prices are reasonable too. I've been going here for 4+ years and never been disappointed. I'm a happy customer :)