I went to Culver's last night. I was there once before and had excellent food and service inside. Last night however,,, I said I want a burger with no tomato and no cheese, the girl YELLED "Our burgers are pre made and we don't do that" I said what??? She said "WHAT DON'T YOU WANT?" I said "NO TOMATO AND NO CHEESE". I pulled around to the drive thu and watched her tell someone "SHE IS A B^%$#!!!!!" I waited for my food rather than go in and make a scene. When the nice lady who claimed to be a manager came out, I explained what happened, she assured me she would handle it. Ok, so I get home and my burger is loaded with pepper. I will assume the girl was having a bad day, but I own a business also and I would NEVER allow this ever.
Although it is just fast food, I expected a lot more than what I received. The store was a MESS! It looked like it hadn't been cleaned in ages. The service was slow and the crew did not look presentable! There was an outragiously large women working and her fat was hanging out! The store's are was not working and they didn't have any ice what so ever! I did however get a decently made meal. I recommend going through drive thru so you don't have to see the mess.
Their food is awesome, Especiallly their biscuits topped with the mashed potatoes and gravy.
Service is good, restaurant is very clean and the new CiabattaJack sandwich is awesome
The best hamburger in town.