On Jan 20, 11 I attempted to place an order with this location and was told that I cannot use my coupon from the entertainment book. The coupon I have states "$5 off ANY PURCHASE NO MINIMUM AMOUNT REQUIRED". The customer service representative advised that per management, these coupons would not be accepted. I asked why and the gentleman stated I would have to purchase something at regular menu price, so I asked to add a 10 pc side of wings along with my 2 pizzas. Then the gentleman states that the regular minimum purchase for the regularly priced item must be at least $10.00...how? When the coupon states "NO MINIMUM PURCHASE". Clearly this location is not into retaining a solid customer base but only into charging, overcharging and making up rules as they go. The only reason they are with 2 stars is becasue I KNOW they have good food. The customer service is terrible and management has no set rules- they change on a case by case basis. I
25218 Evergreen RdSouthfield, MI 48075
From Business: We offer fresh made pizza for delivery, dine-in, or carry out. Better ingredients make for better pizza. We are a locally owned franchise serving the City of Sout…
So I judt left Benitos in Southfield, very nice cashiers and assistant manager/manager. This is not about their service at all!I ordered a $5 choose five items pizza. So I got the pizza, opened the box amd it literally looked as if the pizza was pried put of the pan it was cooked in and flopped into the pizza box- this wasnt ecen an identifiable round pizza. It looked as if it sat in a hot car and had become disfigured! So, I want to say to you Mr. Benitos owner, thank your teo employees who took the time to explain to me the pan situation in which they cooked tge pizza. I was even offered a refund but was hungry enough to eat it disfigured! It's not their fault. I do want to say Mr. Bentos owner, if you are not prepared or dont have the right tools to offer this special and make it look identifiable, maybe you should hold off on selling it until you are prepared! Once again, nice employees, crappy pizza!!
I love this places in want here for my birthday last year the food was great and the staff was nice if may go here again this year for my birthday. I would recommend people to go for a date or a lunch
My students at nearby Yeshivas Darchei Torah always enjoy the treats that I provide from Jerusalem. The place is always buzzing with activity and the atmosphere is quaint.
Excellent pizza! Always fresh & hot. They get my flavored crust wrong about half the time.Don't like the wings. They are rubbery. Salads are good & fresh.