Renaissance Car Wash on Garfield Rd. near Metropolitan Parkway in Clinton Township, Michigan always does a very good job on my vehicles. I sometimes wonder why they aren't open later, weather permitting, other than that no complaints here.
The owner/manager is extremely rude and unprofessional and harassed my sister and made her very uncomfortable, to the point where she was in tears! When I called to bring it to the managers attention, they laughed in my face and said I have no proof and did not even apologize! Avoid this place!!!!
Paid $8.00 for a car wash that was supposed to include wheel cleaner. My wheels are still filthy and covered in road grime. My windshield around the wiper area is still dirty. Dried bird droppings still on the car door, and bugs still all over the bumper. I would have gotten the same, if not better, results at the $2.00 car wash. Staff is not friendly and English is not the native language. This was a good car wash maybe 10-15 years ago but not anymore. Take your business elsewhere unless you enjoy handing your hard-earned money over for a wash that does not clean your car. And a grown man waiting to towel-dry my car waiting for me to hand over a tip? Nice try, I drove right past him.
I kinda find it hard to believe, that they would crack a customers window and not fix it.I worked for Bill and the general manager Dave many years ago as a detail manager.Bill ran a honest business and traveled around the world to other car washes to make his the best.I never had any complaints about my detailing. Matter of fact I succeed most customers expectations on what they thought there car was going to look like.Im sure Bill has a qualified candidate doing them now. I wish I still had the opportunity to work with his team. He is a fair man and I had some growing up too do is the only reason I'm not there now. So if people read negative comments about this place don't let them detour u from at least giving them a try they do a great job. Sincerely John Graham
Pulled up to the service menu board and requested tge guy writing your sevice ticket come.to the board and he wouldnt. Whne Ipulled up he was annoyed I had questions about what is included in each package. Then gave me grief about pulling into the exterior only lane when I wanted the interior as well. Its not marked...his statemenr well it say vacccuum vacvuum vavcuum on.the other lanes... What a jerk. Not all customers have been hwere before and this one wont be back!
Cracked my windshield while detailing my truck and would not do anything. Terrible customer service and sub par detailing.. Don't waste your time or money!!
Still uses hot water. Most car washes only use cold now. Very clean