Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
4770 Circle ParkKnoxville, TN 37996
From Business: Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance p…
2324 N Broadway StKnoxville, TN 37917
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
8858 Kingston PikeKnoxville, TN 37923
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
3624 Recycle RdRancho Cordova, CA 95742
From Business: Mitsubishi Used Parts Cars Mitsubishi Eclipse Mitsubishi Lancer Evo Mitsubishi Expo Mitsubishi Eclipse Spyder Mitsubishi Galant Mitsubishi Mirage Mitsubishi 3000G…
100 New Century Pkwy Ste ANew Century, KS 66031
From Business: Leaf Spring * Leaf Springs * U Bolts * U-Bolts * Add a leaf Timbren * Leveling Kits * Coil Springs * Coil Springs * Energy Suspension * Polyurethane Bushings * Tr…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Had been using this shop for about 6 to 7 years and always had good and honest service with Ken and Steve, but stopped using them after a display of poor customer relations and ill judgment skills on their part. Upon running late to get finished car for a Saturday appt (for which we advised we'd be back that day to pick up), no one answered our courtesy call to them nor answered or checked the already locked business door (we did arrive probably 1 minute or so after closing time). With all the kids' car seats in the vehicle now not accessible until Tuesday morning (very inconveniencing), not even repeated unanswered calls nor posting requests to FB account regarding the situation helped. Upon our Tuesday morning pickup, Steve in the company of Ken and a customer used every excuse in the book to discount my responsible actions and counter my reputable attempts taken to advise them of the situation. I was diplomatic and polite telling them that I wouldn't be back and advised them that poor customer service and just plain out lack of common sense on their part was to blame. Like I said, I have always had good and honest car service, but this really caught me off-guard and was surprising as to their ill-posed defense. Exercising good customer service (even common sense/judgment) and just checking would have advised them that 'hey, we have one more customer yet to pick their car up.' Hmm, not even a free oil-change for the inconvenience or misunderstanding was offered. . . what a way to keep your customers!
I've had my vehicles in here for a couple of different reasons over the last year. A little over a month ago, I had to have brakes and new rotors put on my Toyota truck. A week or so later, I noticed as I backed up a high pitch squeal, mainly after my truck was parked for some time. My first thought was due to new brakes they just needed to get seated together and would be fine. However the noise continued until I finally took it in Yesterday. I dropped it off and left it there for the day and receive a call later in the day. They had not been able to get it to replicate, since I had to drive it there. I suggested they keep it overnight and back it up first thing in the morning. I received a call around 2 PM on Saturday at my truck was ready to be picked up. They had put new rotors and new pads on my truck. The shocking part was when they told me there was no additional charge. Each time I have had my vehicle there, they have demonstrated nothing less than complete honesty and integrity in dealing with me. I would recommend this auto shop to anyone needing auto repairs in the Knoxville area. The prices are reasonable, the work is great, but the service is outstanding!
From the moment my husband and I walked into Lance Cunningham Ford until the time we walked out we had an exceptional experience. We were immediately greeted by the receptionist; she asked if she could assist we informed her we were there to meet with Aaron Sharp as we had scheduled a test drive with him. Within no time Mr. Sharp was up at the desk and ready to assist. Mr. Sharp was extremely knowledgeable, professional and easy going – which are all things I appreciate. He was very welcoming and very attentive to our needs. The test drive, the initial paperwork, and the time with the finance area could not have gone better. While we dealt with Mr. Sharp and Travis Christensen directly even the employees that we interacted with indirectly were incomparable. My husband and I had been to other local dealerships and were disgusted by the lack of professionalism and consideration received. I can truly say it was refreshing to walk into a place that were willing to earn our business and did not act like it was owed to them. We will definitely be back for future purchases and would highly recommend others to do the same.
I KNEW MY TIRES WERE IN BAD SHAPE, BUT ON MY WAY TO TAKE MY DAUGHTER TO WORK THIS MORNING MY RIGHT TIRE BLEW OUT ON THE PELLISIPPI PARKWAY! I STARTED TO PRAY AS I STEERED MY CAR TO THE SHOULDER OF THE ROAD. I WAS ABLE TO COAST DOWN TO KINGSTON PIKE, BUT HAD NO IDEA WHAT I WAS GOING TO DO EXCEPT CONTINUE TO PRAY! I SPOTTED A MIDAS SIGN AND TOOK MY CHANCES TO GET ACROSS THE HIGHWAY. AS I ENTERED MIDAS I WAS GREETED BY SHAWN WHO PROVIDED ME WITH GREAT CUSTOMER SERVICE. HE IMMEDIATELY BEGAN TO ASSES THE SITUATION AND FOUND THAT MY TIRES HAD BEEN DISCONTINUED AND THE TIRE IN MY TRUNK DID NOT FIT!! NOW WHAT WAS I GOING TO DO? SHAWN MADE A CALL TO THE OWNER BRAD JONES WHO RESPONDED IN AWAY I NEVER EXPECTED. WITH THE ECONOMY IN THE SHAPE THAT IT IS YOU DON'T EXPECT BUSINESS OWNERS TO PUT THE CUSTOMER BEFORE PROFIT BUT THAT IS JUST WHAT MR. JONES DID! I LEFT MIDAS REASSURED THAT THERE ARE STILL PEOPLE WHO CARE! THANKS TO SHAWN AND THE STAFF AT MIDAS AND A SPECIAL HEARTFELT THANKS TO MR. BRAD JONES! NEEDLESS TO SAY I WILL TELL ALL MY FAMILY AND FRIENDS ABOUT MY EXPERIENCE TODAY! I TRULY FELT THE "MIDAS TOUCH"!
First I almost NEVER would give Exceptional and a rating! Now that's out of the way.... Mr. Hamilton took time to hear me out, instead of just rushing me and pointing me a direction that I really didn't want to go or be in! I have been to your dealership before and that time it was also Mr. Hamilton that had helped me too. I have seen while at you dealership that you have a number of salesmen and I would be lying if I said they are all like Mr. Hamilton... some just don't seem as friendly, easy going or non-"pushy". I know its a salesman's job to "make" a sale but I first talked to Mr. Hamilton back in late 2012 / early 2013 and I came back because HE gave me such good service the first time! I do have to say that Mr. Hamilton had to please one of his other customers and Mr. Sizemore finished completing the transaction with me. I hope to see Mr. Hamilton there for my future purchases! If you cant tell HE made a lasting impression. Please forward this to: Mr. Josh Hamilton and Mr. Sizemore. Thank you. PS I would have to leave you with this... You need to do what you can to keep people like them aroun
I've been taking my truck to my dealership that I bought it from for about half a year and I got tired overpaying for really crappy service and they are really rude Everytime I am in there. I hear about all pro automotive center from a really good friend of mine I thought that I would check it out. When I went there they were very friendly and I felt comfortable Everytime I went in. They have me the lowest price I could find around and still do to this day and they made it very clear my estimated price was before tax and that I'd I wanted them to calculate that in at anytime they would not mind giving me that estimate too which is the first shop that has been willing to do this for me. I've been very please with all of their work and my truck runs the same as the day I bought it. I never get the run around like at other shops and I couldn't be happier taking my truck here for a very long time and I send all my friends here as well. Amazing job guys thank you!!!!
Gasper (Owner) of Transmission World has been a great help to our company &amp;amp;quot;Sound Master DJ's&amp;amp;quot; . He has always checked out our van and many other vehicles I have owned. He has kept my van and personal vehicles running at a cost effective price. Many times he has done a free diagnostic check on vehicles, just to give me piece of mind. Anytime I have any service done he always arranges a top notch rental car for me. There have been times I had to put my van in his shop and he has done minimal repairs and not charged me for anything I did not need. There is no doubt that if I had a break down on a way to a performance; I would call Gasper at Transmission World and I bet I would get my vehicle towed for free, get a rental to get to my performance, and a reliable quality repair. I would highly reccomend Transmission World to anyone. Sound Master DJ's, Jeff B
This is one of the best repair shops I have ever been to. After being told by a "chain" store that my car was in danger of falling apart if I didn't do an $800.00 repair job and drove over the see these guys (a neighbor recommended them). I don't know why I went any where else. They immediately looked at my car (I didn't have an appointment) and assured me that all was fine and even though the repair the "chain" tried to sell me would eventually need to be done - it could be a year or more before it was a problem. I went into the office to pay my bill and was surprised to find I didn't owe them anything! That's my kind of auto repair shop - guys who know what they are doing and don't try to rip you off! I have had bad experiences at both dealerships and chain stores but now I know where to take my car and I won't go any where else! And because of them my next car will be a Honda to!
Gasper (Owner) of Transmission World has been a great help to our company "Sound Master DJ's" . He has always checked out our van and many other vehicles I have owned. He has kept my van and personal vehicles running at a cost effective price. Many times he has done a free diagnostic check on vehicles, just to give me piece of mind. Anytime I have any service done he always arranges a top notch rental car for me. There have been times I had to put my van in his shop and he has done minimal repairs and not charged me for anything I did not need. There is no doubt that if I had a break down on a way to a performance; I would call Gasper at Transmission World and I bet I would get my vehicle towed for free, get a rental to get to my performance, and a reliable quality repair. I would highly reccomend Transmission World to anyone. Sound Master DJ's, Jeff B
Thanks to Jack and Jimmy for getting my transmission repaired properly. I had a very bad experience with another local transmission shop, and they would not stand behind their warranty. Jack listened to my complaint and drove my vehicle and explained to me what the problem was and told me that the cost will be $575 cheaper than the previous repair. Jimmy disassembled the transmission in my presence and showed me what was wrong and explained to me the rebuild process including updating the valve body and replacing a couple of failure prone parts with new updated parts. They also only use factory transmission fluid in their rebuilt transmissions. The transmission has never worked this good, even back when I bought the vehicle with about 15000 miles on it. Thanks to Jack and Jimmy's help. Got transmission problems go see these guys.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.