Horrible customer service! Waited an hour for our pizza to be delivered, only to find out that they delivered the wrong pizza. Management response was to credit the incorrect pizza or remake it but wait another 65 minutes for redelivery! Insane! Why should I have to wait another 65 minutes for their error?! Would not credit our tip back either!
7. Pizza Hut
15504 Stoneybrook West Pkwy Ste 100Winter Garden, FL 34787
From Business: Get oven-hot pizza, fast from your local Pizza Hut in Winter Garden. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate C…
I will not spend another dime in this franchise as the "manager" Sherry displays no customer service. She is unprofessional and doesn't know company polices as I asked for a refund and she refused stating, "we don't give refunds so either take this pizza or get out of my store". However, when I asked to see the policy stating such, she could not show me one that stated there are no refunds for unsatisfied customers. She was very rude and I will be reporting her to the corporate division as I do my research tomorrow.
Great place for a New York style pizza:-)