I agree with most of the reviews currently posted. I, too, am disappointed with the service at this postal location. In the past year or so, I have had packages that were identified as "delivered" to my mailbox, only to find nothing there! And as others have indicated, you simply CANNOT get anyone from customer service to return your call. When I have spoken with a manager (in the RARE occasion they return my call), they were not able to find my items. And their response was simply, oh well, what do you want me to do? I cannot make it appear out of thin air! I am writing this because it has happened to me yet again! A package was marked "delivered" today (5/10/17) around two in the afternoon, but it was nowhere to be found! In every case when a package has been lost, it has been something ordered from eBay, things that are not easily found nor replaced. And since they were marked as "delivered", I wasn't even able to get my money back from the sender! The quality of service at this location (regarding the delivery of mail) deserves no stars whatsoever! Someone should be held accountable, but clearly that isn't going to happen. I just wish that they would hire personnel that CARE about what they do regarding serving the public rather than (what appears to be) simply collecting a paycheck. If I were you, I would use UPS whenever possible. Terribly disappointing, to say the least...
This place is the least professional in the whole USA. It seems that the staff is drawn from a sub-normal center. Horrible attention. Totally inefficient
Disorganized and very rude! No smiles, No hello, NO how can I help you.... Its worse than the DMV! Always long slow lines! Now I go to another location, Jose Marti... Friendlier , courteous, and prompt. Needs some upgrading because it looks like there's no budget for a fresh coat of paint, but it doesn't affect their great service.
Small place but goodefficient and rapid
THIS PLACE HAS A HORRIBLE CUSTOMER SERVICE I WENT IN PERSON TO TRACK A PACKAGE AND THE LADY DINT EVEN TRACK MY PACKAGE IVE NEVER SEEN A PLACE LIKE THIS THIS PLACE NEEDS TO CLOSE IMMEADITELY AND BUILD SOMETHING ELSE LIKE LITERRALY AND ITS SO GHEETO EWWWWW
i have never seen a company with this kind of service, maybe they think are in a communist country, they don't care,trying to solve a problem is even worst than the same problem
HOMESTEAD FLORIDAS MAIN OFFICE SHOULD BE FIRED I HAD A IMPORTANT PACKAGE AND THE MAIL PERSON NEVER KNOCKED ON MY DOOR TO DELIVER IT ALSO WHEN IT WAS DELIVERED THEY CAME BACK THE SAME DAY AFTER 6PM TO JUST PUT THE PINK SLIP INTO MY MAILBOX SAYING I DIDNT SIGHN FOR IT I WAS TOLD CONE THE NEXT DAY TO PICK UP IT WASNT THERE THEY TOLD ME TO SCOME THE NEXT DAY IT WOULD BE READY IT WASNT THERE THEN HE TELLS ME THEY SENT IT BACK TO MIAMI FL IT SHOULD B HERE AGAIN MONDAY BUT I TRACKED IT N ITS STILL N MIAMI :(
Love this Post Office! Has the feeling of an old time, small town post office. Employees are all very nice and efficient.
Terrible. Gave me a ham and cheese sandwich as compensation for my lost Xbox One. I advise NO ONE use this service. They didn't even have the kindness to give me a drink either.
I mailed a birthday postcard with two gift cards in it. I even put two stamps on it. I mailed it on 9/12, and I mailed it inside the post office so that no one would tamper with it, but it never arrived at its destination. I thought it was a federal offense to tamper with mail? I guess I was wrong!