Horrible experience. My housekeeper took my car in to be clean there. They took off the license plate last license plate holder and screws. When we went to get the license plate and accessories back and lost accessories screws and were extremely abusive. The surly obnoxious manager kept saying it wasn't his fault. Who's fault is it if your license plate gets lost at the car wash? An apology should've been an order. Additionally I would think a car wash a few extra screws so that you could put your license plate back on or is a courtesy for their clients. Stay away
THE BEST !!!!!!!!! THE CARE FOR YOUR AUTO LIKE IT WAS THEIR OWN...THE USE THE BEST AND LATEST PRODUCTS ON THE MARKET...GO AHEAD LET MR DEE PAMPER YOU CAR INSIDE OUT !!!! YOU WON'T BE SORRY !!!!!!!!!!!!!!
These guys left some type of residue on my car and REFUSED to wash it again...are you kidding?By the time I got home it was hardened like cement.DO NOT USE THESE PEOPLE...THEY WILL BURN YOU.
Don't go here! My diamond heart bracelet was stolen out of my car while they were cleaning it! ( yes I know I shouldn't have left valuables in my car) I ended up calling BSO to come they went through the videos to see which staff members where in my car. In the video they saw where the employee hide the bracelet in the bushes on the side of the building. (So I got it back) I gave the manager and BSO the option to have the person look me in the eye and tell me they took it and apologize and if they would I would not press charges. Well they wouldnt! So charges are being pressed against the female that took it and she lost her job. Worst 4 hours I spent on Tuesday morning and they didn't even offer to refund me my 55.00 I spent!
Super car wash. I am a local and use this car wash all the time. I tried the carnauba wax in the automatic wash just to see if it was real. Much to my surprise, it is real and my car felt smooth to the touch and raindrops beaded right up just like when I had waxed it my self. This is a great car wash!
I used this car wash last week and was impressed how clean it was. Did a great job on my car. I would recommend it to every one. Thanks Lighthouse
They detailed and washed my car and did not put my floor mats back. Seems like it is an ongoing problem. Others told me they asked for the mats, but were given a run around. I just left without noticing but still sucks...
The WORST carwash I have ever been to. Left a dent in my car and did not want to take responsibility for their actions! Manager has zero customer service skills. Be careful make sure you take pictures of your car before you handing your car over to the service people and make sure to inspected before leaving the place. They don’t know how to handle cars!!!! Will never take my care to this place!!! Be very careful!!!!!!!!!! FYI to the manager: A GOOD CUSTOMER SERVICE SKILL IS WHEN YOU KNOW TO RESOLVE A BAD SITUATION! YOU HAVE NO CLUE WHAT IS CUSTOMER SERVICE!!!! THIS IS HOW YOU GET TO KNOW IF BUSINESS IS GOOD OR BAD!!! TAKE SOME LESSONS!!! TODAY YOU LOST A CUSTOMER THAT USED TO COME TO YOU ONCE A WEEK WITH 2 CARS.
Clean property and convenient free WiFi, coffee is free too. I dropped my 2 cars on Saturday for a full detail bumper to bumper, the detailer found $100 bill under the mats of one of my cars, at the time i returned for them he honestly returned the money to me, and explained where and how he found it, you don't see this on this days. The quality of their service reached my expectation. I will return, recommended.
Buyer Beware! This car wash damaged my vehicle. The owner will not take responsiblity and I found out other vehicles have been damaged also by this car wash.