Made large deposit after credit approval, was promised car would be held, then car was sold to somebody else now i get round around for deposit backWe found a great car here, financing approval was easy enough as well, and i paid a 5500 $ deposit to hold the car for us until my husband returns home to get the car. I was promised the car would be held. Monday we wanted to go in and get the car, luckily i called in before making the long drive there, as i was told that the car is nowhere to be found in the lot and after a several hour wait i was finally informed that the car we had put all that money down for had actually been sold to somebody else..but we should come in anyways.... i responded that we wanted that car and not another and requested a refund of my deposit. I have basically been getting the run around since then ...and i would be surprised if i see that money anytime soon without seeking legal assistance.... filed complaint with BBB and considering going to the police at this point
11500 E Colonial DrOrlando, FL 32817
From Business: For car owners who are running out of warranty, it takes McNamara Financial Services about 3 minutes to find out how much it will cost to provide them with protec…
I am 66 yrs old and I have bought many a car.....This was the most relaxing and pleasant experience I have had at any car dealership..My salesman Ni…
Cant give enough thanks to Steve, ypu guys really helped me!! Thanks will send you all of my family!!
This place is horrible sold me a lemon and then let my temp tag and expire. Had I not called to check on my tag the day before it expired i would have never found out I had a hold which they have yet to let me know about. So to say the least i live 45 minutes away with and expired tag and all they can say is they apologize. DO NOT GIVE THESE CROOKS YOUR BUSINESS!!!!!!!!
This place is so unprofessional. One seller called me saying one thing. Then another called back saying the opposite & bash the other seller! I ended up going to the dealership & wasted my time because no one told me they sold the car I was inquiring about days before. When I spoke to the manger he pretty much shrugged it off & did NOTHING for me. This place is so unprofessional & overall a dump. DO NOT GO HERE! If I could put 0 stars for everything I would!
Had an amazing experience here. No haggle price, mechanically sound vehicles to choose from. Never pushed or rushed at any time. Sales men, manager and finance guy were very informative and clear about everything. Thank you Hertz Orlando East!
oh, where to begin :) firstly, I write this only as a true account of my experience to help others make wise decisions before they purchase a vehicle here; after researching a specific car in their inventory, I texted back and forth with what I assumed was a salesman who called himself "jonathan" (the Facebook marketplace ad his name is Colton) - I concluded the car was legitimate by way of carfax reports & confirmed with him that I was driving over an hour and coordinating a ride to come see this car at 10am the next morning. Not only do I get here before anyone is there to even open the place, I text the salesman who tells me he is 10 mins away because he was rear-ended, totally fair. He pulls up IN THE VEHICLE I am there to see, with the back taillight smashed out and the bumper scratched. He said the person at fault was going to cover it all and it wouldn't be reported or effect the carfax/title. I still decided to look at the car, considering, and it was in fair condition although the photos led me to believe there were no noted issues or repairs needed. I was mildly concerned about the minor safety and cosmetic damages but I left and later made an offer following the visit. I followed up the day the car was to be repaired from the accident but someone else had put down a deposit. I told him I would like to see photos and make an offer if the sale fell out. I got a text asking how much cash I had with reason for my offer only to be (literally) insulted (about the appearance of my HAIR) by the young (un)professional. Now I know why they have no social media presence, because they get reviews like mine.
Beautiful location, they treat their customers very well, I'm actually purchasing a non benz car from them, customer trade in.....they are very very nice, patient, professional polite, classy...I cannot say enough. They really care about their customers. No pressure sales whatsoever. They even have excellently priced gently used high-end SUVs there. Highly recommend a visit. I was completely thrilled with the people, their professionalism, and their patience. They are truly amazing. Kay > FJ.C
I purchased a pre-owned certified vehicle the last day of the month thinking there would be benefits...but no, apparently this is a myth barked the management. No perks, nothing extra, take it or leave it. The vehicle was "detailed" upon delivery...trash in the glove box, less than quarter tank of gas, and mats in the trunk rather than where they should have been.
The place is dirty, washroom disgusting, I got sick there from the heat the air conditioner was not working and dusty and bugs my doctors advised me not to work there anymore my health is more important than the place of work
I bought a 2010 prius and bought a maintenance (oil changes etc.) contract for the life of the car i repeatedly was told this from the salesman and the manager and who ever waited on me when i came in for service. I grant you i did not see it in writing, but now i paid the car off and it is five yrs. Old with 47,332 miles now they deny they ever had a life time contract.