The owners/dispatchers are polite, however, they are scammers. My teenaged son didn't have exact change, while he waited for the driver to give his change, the driver kept "shooing" out of the cab saying he was going to be late for the next call. When I spoke to the owner, Amy, she assured me I would get that money back the next time they picked up at my address, never happened. I was charged over the pre- arranged set amount because the driver ran th meter even tho she was informed the fare was prorated, again, Amy promised another refund that I never received. The next time i had the same driver, she was rude because I needed to make multiple stops, which she had been informed of prior to picking me up, she stated I was holding her up and she wished she didn't pick me up. Never used this company again. Is she not paid to drive people around all day?!
We use Ancient City Cab to get to and from St. Augustine airport. We call before our flight leaves and we have a cab waiting for us when we land. The cab drivers have all been helpful and polite. The rate is very reasonable.We used them to get downtown and back for the city's Saturday night 450th anniversary celebration. They arrived just when they said they would. There were four of us. We kept the drivers waiting, as busy as they were, they were good sports about it. Their fleet is showing some wear and tear but aren't we all. We'll continue to call Ancient City Cab as long as we feel the ride is safe and reliable.
They are always courteous. Rarely on time for reservations. A few nights ago, I received a call from my driver TEN minutes before my scheduled pick up to let me know he was not coming. I was heading to work, and other companies are usually not avail on such short notice, There was a concert the same night. They showed up 30 minutes late the following two reservations I made w them. Still better service than Ancient City/Ace/Yellow Cab, and better class of drivers as well.
Called St Augustine Taxi to be picked up in Daytona the weekend of the Nascar race, he was great! Right there on time, tons of room, nice van, cruised out to see family in Green Cove and back. Professional and great person to talk with for a long trip. Helps to have that kind of customized transportation available especially when you're from out of town, and don't want to pay parking or deal with the traffic. These guys have a 5 Star service :)
Excellent service. Drivers are safe, friendly, and prompt. They notify you when they are close to your location. The rates are very good. I needed to get as close to the entrance of a concert venue as possible due to a leg injury and they maneuvered through and around traffic to get me extremely close. I would use them again in a heartbeat.
For once a Taxi service that is on time and very professional.When I called to ask how much he would charge me to go from akron to cinncy. He told me 50 Cents a mile, I could not believe it. The car was very clean and nice.thanks for providing such a professional and reasonable service
Hands down, Best taxi service in St. Augustine! They are friendly, on time, reliable. Will never use the other companies again. The cars are clean, smell great, and the drivers are clean and professional.
They go out their ways to make sure my party group is happy and enjoy the city. They're show up 10 min. early and wait for us at the front desk.
Horrible condition cars inside and outward appearance no set uniforms and unsafe without seat belts for passangers.
this taxi service is legit. driver arrived a few minutes ahead of schedule, brand new vehicle, clean. good service