Great service, easy to work with and last but not least…they serve their own papers without outsourcing to another company. I feel that the law enforcement background of their process servers is what brings them a notch above other process server companies in the area. An example, they gave my last service a 4th attempt without charging us anything beyond basic service (which only states 3 attempts will be made). They had to interview several old neighbors and were able to track down the defendant at a 3rd location which we had no knowledge of. When I inquired about the price the female whom I spoke with stated that they state they will give it a “minimum of 3 attempts, which could really mean 4 or 5…etc.” This said a lot for their company. I highly recommend them for process services.
All prices were given up front and that was exactly what we were billed. We have had bad experiences with other companies serving additional documents at the same location and charging us double or triple, depending on how many additional documents we have them serve. During our experience with APS...they served two documents at the same location and only charged us an additional $10 for the second document. This was very reasonable and what we call honest business practices and fair pricing.
The ladies need to work on their customer service. If you don't enjoy your job then don't take your sour attitude out on the customer as has been the case the last few visits. Only a couple pleasant visits as I am a regular customer. Might just have to drive a couple miles down the road to the next location or go to the Post Office. Feeling unappreciated as a customer.
I was in a hurry, and under a time deadline to ship a return package when I ran into the UPS store on my way to work. Expecting to have to wait awhile for my turn, as everyone at the counter was with a customer, I was pleasantly surprised when a UPS worker walked out to help me as soon as I walked in the door! Thank you for prompt and cutious service!