Like myself I shop value village weekly, sometimes daily only for resale purposes and personal gain. However, I see a lot of folks who are tickled to death to find nice cloths and somewhat nice products they would like to have but still can't quite afford the price. I've only asked twice for a price reduction on my many years of shopping and did get a framed picture that was badly damaged that's hanging on my wall now, grateful for the reduction. Today I see a guy who really wanted a nice vacuum that he wanted but still couldn't pay the $40 and couldnt get it reduced and it was nasty and the belt was broke. An to top it off an associate had to break the news on the denied reduction after returning from the back room where the manager was. The poor guy had to put it back and wouldn't even let me help him with the cost. I was so upset I yelled for the manager and only then he had a change of heart after me shamming him.