Wilkes Barre, PA Used Car Dealers

Horrific! Caused $800 worth of body DAMAGE to my car when I paid for the $11 Deluxe Wash. When confronted, the owner told me it was impossible and I should get a lawyer before hanging up the phone on me. He did not even want to see the damage or accept the possibility that his car wash had malfunctioned. THIS CAR WASH IS NOT WORTH THE RISK TO YOUR VEHICLE. If anyone else has had a similar experience with this facility, please contact me and share your story.

Lying thieving scumbags. I'm by the 2002 Cadillac from them two summers ago, they sold it to me with a bad head gasket. It started overheating the day I drove it off the lot. I took it back and told him I wanted my money back and they refused and told me they would take care of it. My car sat on their lot for over a month before they took it somewhere to get fixed and when I got it back guess what? It started overheating again. I told him it was a head gasket and the guy who sold me the car Joseph Palma told me he would bet a month's salary that it wasn't it and it was actually looking in the owner's manual to try and figure out what the problem was. I want up taking it to the garage and paid $2,600 to get a $5,200 car fixed. They wouldn't lift a finger they are scum bags and should not be trusted

It's a sad and sorry statement about customer service when a customer can not even ask a question without the person (Dino or Gino or something like that) 1. Talking over them 2. Speaking to them like they are garbage 3. Hanging up when said customer asked if they could even get a word in. Forget going in. Forget making an appointment. Forget giving them a sale. Rude doesn't even begin to cover it. Lots of dealers, not far from them...and this preapproved customer, who needs to but a car was so insulted by this shifty salesman that she will shop elsewhere.

WORST EVER!! NO communication,, terrible people to deal with,,, made a purchase with them, paid cash for the bulk of the purchase THANK GOD I had the receipt still,,, made many MANY phone calls,, no response,, stopped by and the owner never around,, all I wanted to do was pay it off,,, so sent a few payments in guessing,,,,, prick sends a repot guy after me,,, and I had OVER PAID HIM,,, he OWES ME NOW,, not to mention the lawyer fees I had to hire,,,, and yet NO returned phone calls EVER,,, after hiring atterny general office,,, 2 months I finally get my title,,, BAD PEOPLE

Very satisfied with my Audi A4 I recently purchased from them .the sales men Gary was very helpful and knowledgeable about everything on the lot .. He also went above and beyond to help me with my purchase do to my credit .. I'd recommend this dealership to anyone .. Thank you again Elite !!

This is our second time working with this dealership and we always walk away happy. Our sales guy, Eric was great to work with. We found what we wanted, at a great price, regardless of credit issues. Great follow-up as well. I would highly recommend Elite Motors for your future auto need!

VERY NICE PEOPLE. EVEN WITH MY BAD CREDIT I WAS STILL ABLE TO DRIVE OFF THE LOT IN MY 2008 IMPALA!

Bought a car from them a few months ago, nothing but an over priced piece of crap! Everytime we fix 1 problem 5 more arise, we call and get ignored, will be turning into bbb, and calling my attorney due to them not standing behind what was to be fixed(was put in writing), and car was inspected illegally.

These guys are the best around..they are also really easy to be around..and I got my car.

Horrible. I've been trying to give a car back to them. The balljoint literally just fell off! I could've got seriously hurt! It's been over a month and no one has come to get this car. Emails and phone calls get ignored.