Well last night I went to my daughter's school play. I had called a car service while still inside the building when I got outside there where multiple cabs. Long story short I got in the wrong cab and when I called the dispatcher he had an attitude even after I explained what had happened. I was a consistently Caller because my dad comes back and fourth from Florida but I will no longer call them. Someone else will be getting my business. So disappointed.
WARNING! DO NOT USE THIS "SERVICE." THEY ARE RIP-OFF ARTISTS.My girlfriend was coming into JFK Airport at 10 p.m. I called the dispatcher at 7:15 p.m. to make arrangements for the pick-up. I told the dispatcher if it was ok with the driver I would take the ride to the airport and I could get out and go into the terminal to facilitate the pick-up and make things easier. I was given a quote for 38 dollars.I checked the computer later and saw the flight had landed a few minutes early so I called the dispatcher again at 9:50. By the time I ran down the steps to the street the taxi had arrived and we were on our way to JFK. After arriving at the airport I ran out and went inside the terminal to grab my girlfriend. We walked back and found the car service vehicle and headed back to Bay Ridge. After getting out I went to pay "Carlo from Ecuador" and he informed me it was $76. I explained that I had spoken to the dispatcher and 76 dollars was never mentioned, and that I took the ride to the airport, which the driver was obviously taking anyway, to assist with the pick-up at the Terminal. We argued and then we spoke with the dispatcher. I told him that I spoke to a dispatcher earlier and he said it was 38 dollars from the airport and taking the ride was fine to facilitate the pick-up. The dispatcher was a nasty creature who wouldn't let me speak or get a word in, until he finally asked for the name of another taxi service that had done this in the past. I informed him that EXPLORER Car Service had done this in the past and felt it was a great move to ensure the pick-up and save time. The dispatcher actually called the dispatcher at EXPLORER and confirmed this while I was on the phone with him. But then he says, well all companies have different policies. AT & T is different then T-MOBILE. I said that isn't even the point. The point is I was quoted at 38 dollars, not 76 dollars. 76 dollars was never mentioned. I called 311 and filed a complaint with the TAXI COMMISSION.
Very impressed with this school ! I only took 2 lessons one 45 minute lesson and one short pre road test driving class and I passed the test ( practiced on my own time but they taught me all the necessary steps to pass the test ) ... my one class was with Isaac.. Isaac was very good he talked a lot and explained everything gave a lot of advice .. he was very professional and knowledgeable .. the 30 minute class I took with Eugene and once again very good experience ... our road test was in Staten Island so we left Brooklyn with plenty of time before the test .. when we got to Staten Island Eugene drove around for quite a while showing us a lot of tips while driving to pass the test ( totally extra he didn't have to do any of that he was just a nice guy who wanted us to pass ) after that we had a 30 minute pre test class ( it was me and another student so I had 30 minutes and the other student had 30 minutes ) and again Eugene was so helpful and so calm and very helpful ! Even though I know how to drive the road test itself has many rules and if you don't follow the rules the inspector will fail you with any big mistake otherwise they take points for every mistake and you can fail .. I would recommend this school to everyone and anyone ... !!! Not all schools have teachers who will actually help you some schools have instructors who don't care .. I'm going to send all my friends here !
Hi, I worked with Isaak Gelbinovich, and he was a very professional and experienced driving instructor who was also very flexible to schedule with. He was incredibly helpful and patient with me throughout each lesson. He guided me through every step of the driving process. Because of it, I was well equipped to pass my road test! Thank you!!!
My instructor name is Sam, he was very kind, professional, and informative. He just helped me pass my driving test! I recommend him to anyone.
worst car service ever refused to take me with my service animal IN THE CARRIER driver left me at the curb they will b hearing from my lawyer for violating the American with Disabilities Act I WISH I COULD HAVE GAVE THEM ZERO STARS
Highly recommend this school! Professional Staff! Special thanks to Valery who helped me pas my road test on the first try!
I had a wonderful experience with the Left Turn Driving School! Took 5 practice classes and succesfully passed my road test at first time. A BIG THANK YOU to my instructor Valeriy - a real professional! I am so grateful for your patience, clearity in explanation, motivation and encouragment!!! Eventhough I wasn't a perfect driver, Valeriy always made me feel relaxed and confident behind the wheel. You understand that every single cent you paid for your classes worth it. I would recommend this school to everyone! Guys, you are real professionals!!! I really appreciate all your help, time flexibility, patience and kindness!!! A real 5 star School *****!
Eugene is who I would recommend!! He makes you feel comfortable and relax and it was a good experience overall. Choose Eugene guys!
Great experience. Isaac is very calm and encouraging instructor!!! Thanks a ton!!!!