We have been eating at this buffet for over a year and they have a card system. If you eat 10 dinners, you get one free. Well we have collected at least 50 stamps and never turned them in. We tried to turn them in today for 1 free dinner and were told very rudely that we couldn't for some absurd reason that made no sense by the part owner. The man at the register was even confused. The part owner called someone and then when they told her to honor it, she fought with them too. Needless to say, we will never step foot in this place again. No one should be treated with such utter disrespect. All of my friends who I know go here will know of this and will never set foot in this place again. It is Easter Sunday, the day our Lord rose from the dead, obviously this means nothing to this woman. I can no longer support a place that is so obviously Anti-Christian!!!!!
The food was above average...SERVICE was ABSOLUTELY HORRIBLE!Waitresses DID NOT clear tables in timely manner! Employee in Hibachi bar was extremely rude! They OVERCHARGED us, and when I asked for it to be corrected and a receipt, waitress SCREAMED at me in a restaurant full of people!Complained to management, DID NOTHING to resolve my complaint!Called and asked to speak the OWNER to day, and spoke to a man who could only say "no English..."Overall, food was pretty good and reasonably priced (when charged the correct price according to menu) BUT I would probably NEVER go back due to the POOR service!!
Best Chinese Food I've ever had, better than anything in China Town!!! Everything is made fresh and made to order which makes a HUGE difference Example: dumplings, wontons... Try them out. I used to get chinese food once in a blue moon now I want it all the time but only from Kai.
HORRIBLE CUSTOMER SERVICE BAD FOOD I WAS SENT THE WRONG ORDER I CALLED BACK THEY SAID OK NO PROBLEM AN HOUR GOES BY THAT'S A TOTAL OF TWO HOURS NOW IVE BEEN WAITING I CALL BACK THE WOMAN RESPONDS YOUR PHONE IS SHUT OFF! NO! THEN SHE SAYS THEY CANNOT SEND THE RIGHT ORDER AND THAT SHE WILL HOWEVER GIVE ME A 3.00 COUPON TOMORROW ONLY IF I SAVE THE WRONG MEAL OVERNIGHT! WHAT! THE MEAL WAS OVER 7.00 AND I GET NO DINNER EITHER I TRIED DESPERATLY TO EXSPLAIN THIS WAS NOT FAIR ! AFTER GETTIING NOWHERE TELL HER TO JUST REFUND MY MONEY FOR THAT PART OF THE ORDER SHE SAYS SHE CANNOT DO THIS AND IS STILL OFFERING HER 3.00 DEAL THIS GOES ON FOR 10 MINUTES FINALLY SHE SAYS I WILL SEND THE RIGHT ORDER BUT THAT I ABSOLUTLEY HAVE TO GIVE BACK THE OTHER ORDER UNEATEN.OK FINE WHEN THE DELIVERY MAN GETS TO MY DOOR HE IS CLUTCHING THE BAG AS TO SNATCH IT BACK HE THOROWLY INSPECTS MY RETURN MEAL THIS IS ALL VERY RUDE AND I WAS TREATED LIKE A CRIMINAL FOR THERE MISTAKE EVEN WITH TH RIGHT FOOD NOW IT WAS STILL BAD ALL THAT FOR JUNK!
exellent chinese food, reminds me of new york city chinatown taste, nice and clean, freindly staff., I will recomend this resturuant to erveryone!!!