This post office stopped delivering mail to my house because "No one picked up the mail for 4 MONTHS (total lie!) and they do not have to deliver to abandoned houses (another lie, my house is not abandoned), my concern is with the customer who pays for the stamp and has to answer why the mail is returned." I thought it was because the mail carrier was too lazy to deliver to my house, but now they are delivering mail to people that have NEVER lived there! MAKE UP YOUR MIND!! So it sounds like they don't care at all about the customers who receive the mail. I was in customer service for 16 years and this is absolutely NO WAY to treat customers. The supervisor I talked to needs a lot of customer service training, and FAST!!!
1587 Norwich New London TpkeUncasville, CT 06382
From Business: Visit your local Post Office at 1587 Norwich New London Tpke! The Postal Service mission is to provide a reliable, efficient, trusted and affordable universal del…
This post office should be avoided if at all possible. I've been in a few times and the clerks are far and away the rudest customer service "professionals" I have EVER come across. There is always a long line despite having three clerks available and they are short and just plain rude. I'll drive another twenty minutes out of my way from now on.
The clerk that assisted me with shipping my items was the friendliest and most efficient clerk I have ever had at a post office! I've been assisted by this same clerk a few times at this location and every time, he is helpful, friendly, and patient! I've experienced some very poor experience from post office workers in the past, but this was not the case with this particular clerk. During a busy, hectic, holiday season, this clerk was so kind and courteous to me as a customer and it truly made the whole experience so great. Excellent service it really made my day!