This dealership will treat you well. They're professional in every way, and yet you'll be like a member of the family. I was in a car accident, which is a very stressful thing anyway, and to make it worse, it was my first. Even though it was in Lansing, I had my car towed all the way to Gene Butman to have it fixed. Don in the body shop and the rest of the crew do amazing work, and they'll be very honest with you about what needs to be done, what should be done, and what can be left for later, etc. Very honest, and very good work. In my case, I was worried about my insurance company bullying me about costs. Don dealt with them for me, ensuring my car got everything it needed. It was a huge relief! Right now I'm in the process of moving to Toronto...and I think I'm still going to take my car to Gene Butman when I'm in town...
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I just got my first lease at Gene Butman Ford, a 2012 Ford Fusion and I LOVE IT! I highly suggest you look into this car if you are looking for a new car and have no idea what to get! Not only is the car's handling and driving very nice, but the options on it don't even compare to my previous car (Honda Civic). My service at Gene Butman was outstanding. Josh Belisle was my salesman and he will make sure you leave happy. He was NOT a pushy salesman which is one thing that I truly admired. The day I got my car prepared/cleaned, it was raining. Josh called the next day to offer a car wash since the weather was bad the day before. The little things really make a difference when you are dealing with a business. I HIGHLY recommend Gene Butman Ford. They will go above and beyond to make sure you are completely satisfied!
I just purchased a used car from Fischer Honda. I cannot say enough about the service I received. I am in sales myself and can say that I never felt pressured or pushed into anything. The warranty on the car lasts as long as I own it which is hard to find with a used car. The paperwork was ready when I came to pick it up; the final transaction was fast and painless. I've also taken my other car for service at Fischer and, again, can only rave about it. The car was ready when they said it would be, it was clean when I picked it up, and the price was very fair. I cannot recommend Fischer Honda highly enough.