I love cycle connection! I have been an avid rider since i was 12. First bmx and now trail. In all my time buying bikes i have never found a bike shop so dedicated to backing their products and meeting their bikers demands. I have personally purchased 4 bikes from them now. Every time they give you a 1 year service/maintenance plan. My trail bike (( http://www.specialized.com/us/en/bikes/archive/2013/hardrock/hardrocksportdisc26 )) I put roughly 250 miles on in the first year and they had no problems constantly re-aligning my gears, torquing my spokes in order to straighten my rims after a 4 foot drop :) and even replaced my break pads for just the price of the part within that first year. They have also ordered me specialty parts for different bikes and spent hours talking to me trying to help me re-gear the ratios on my P.series http://www.specialized.com/us/en/bikes/bmxdirt-jump/pseries/p3 .... I highly recommend this company to anyone looking for a nice high quality product at an honest price and customer service that has never failed to please.
Not sure if the above reviewer went to the same store as I did when I purchased my awesome Specialized Mountain bike. I own 1 Road and 2 mountain bikes and they alone service them to perfection. I pester these people constantly with my inane questions and requests. I don't know where they get the patience, which is why I highly recommend them. Thanks, John, Bret and Sandy.
Wonderful, helpful staff! I was new to cycling and they offered insight on all of their products and those that they didn't carry. They never pushed me into any sales or "you need this accessory!" They've gotten themselves a regular from their professional manner and friendly atmosphere.