My wife and I have now purchased our second car form Chris, we just bought a 2013 ford explorer xlt it's in mint shape, had lower miles on it, just what we where looking for! although they had lots of inventory down there to choose from we fell in love with the explorer. and we looked around everywhere Chris was priced 4799.00 lower than anyone else!!! he gave us way more for our trade than anyone else!! after having the car for a day the check engine light came on and I called and talked to todd he said bring it right down and we will fix it and then did! they even have their own service department! at a real garage that is offsite with skilled mechanics. at first I was dealing with another salesperson and i was very dissatisfied with this person because he told my wife and i it had gps and it did not, also that it was getting new tires which is was not! so then I decided to complain about the person and Chris apologized and he no longer works there anymore, however Chris even put new tires on it cause we were told it would, they take their business down there vey serous. They really have your best interests down there. And don't believe in just selling you a car they want life long customers! I hands down would deal with Todd again he was awesome helped me through the whole process and was very professional!! All through the repair process he called me and kept me in the loop, and he is the General manager, very personal service like your family down there. Also I talked with Chris several times in his office face to face he is the owner and he makes time for his customers!! We will see him in spring when my construction company starts to gear up with new trucks he even finds them for you exactly what you're looking for! At rock bottom prices! Thanks Chris and Todd We love our new car!!!! Adam and Jacqueline M. Rutland Ma
Today I got my first car! It is a 2008 Honda Accord EX-L!! I drove for one hour and 20 minutes just to get to Smart Motors auto sale but right from the start I can tell you that I do not regret it! I sure knew that i needed and wanted a car but with my credit not being so well everywhere I called with either say I had to give a big down payment and my monthly payments would be high! I went on craigslist and found Smart Motor. I did not hesitate and gave them a call. Natalie answered the phone and right away i felt like this was the one place that I was looking for. Not only did she work with me so that i could get the best deal possible but she also gave some pretty good advice on how to improve my credit. I was suppose to go get the car on Saturday but i was so excited that I decided to go today, there I met her husband and just like her he was a big help too. We were at the bank for hours trying to get the loan and not once did he complain about the wait, he even offered me to leave and he would bring the car back to me, mind you its more than an hour away, I was excited about driving my new car so i did not take his offer lol, we finalized it all and everything went well, can not complain, got a great deal and was treated nicely! if you have bad credit or good credit give them a call, and give them a chance to help, I promise you wont regret!
Since October 2014 I have taken over as the NEW General Sales Manager for REM Auto Sales Inc. This dealership has been in business for 42 years, and maintains an A+ rating with the BBB for 25 years. The Owner can proudly say that he has never turned away a customer with a problem. REM has fixed customer issues 100% of the time. REM's business practices sets them apart from the competition because REM only services what they sell. REM employs two full time certified mechanics which allows them to keep the labor rate down for our customer, and get them parts and tires at a discount. When someone buys a car from REM they are treated like family, and 99% of the they refer friends and family because it's a great place to buy a car! We do not advertise just word of mouth keeps us very busy!!!