Well here it is, the 14th and my computer was expected to be done on the 6th!!! What is taking them so long. They told me not to buy my extended warranty just yet because they can't guarantee if they will fix my computer or if they will declare it as a dud and give me in-store credit. Well I talked to the 800-Geek-Squad customer service people and they told me if I don't buy my warranty by the 25th or on the 25th that they will not let me purchase it because I will be out of time to purchase it. Really!!! Give me a break is this how they end up not letting customers buy another extended warranty they give you back your computer and well lets say the parts they replaced go bad within a week im out a total computer cause I was told not to buy it cause they can't guarantee that I will have the same computer or if they will give me in-store credit which he said I may get 540$ or less he wasn't for sure a far cry from the 1600$+ I got invested in it with just purchasing it. That ain't including the 200$+ I paid for a 2 year extended warranty when I first purchased it. Now I ain't gonna be able to buy the extra 2 year extended warranty because I more then likely won't have the machine back by the 25th if it's going as slow as it is already!! Will never do business with them again. I will order straight from the companies cause this is just non-sense. And o yea your keyboard or mouse can only break one time they will only honor something to be broke one time or you have to pay for it. Which for the wireless mouse and keyboard they want 279$ umm yea ok. I can buy a wireless mouse and keyboard from Walmart for under 50$ give me a break. Word of advice if you buy anything from Best Buy don't let your kids use it cause they break something more then twice you end up paying for it. Useless warranty.